Customer satisfaction survey results 2016-17
Customer satisfaction survey results 2016-17
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| Survey returned (DATE) | timestamp | ||
| Overall, I am satisfied with the service provided by the Offic | numeric | ||
| OIC staff were courteous | numeric | ||
| OIC staff had the knowledge to answer my questions | numeric | ||
| OIC publications I read were clear | text | ||
| OIC letters were written in plain English | numeric | ||
| I understood the OIC's decision | numeric | ||
| I was kept informed about the progress of the review | numeric | ||
| The process of the review seemed fair | numeric | ||
| The review outcome would have been the same regardless of who | text | ||
| The next time I need an external review, I will ask for it | text | ||
| The time taken to resolve the external review was in line with | text | ||
| When OIC promised to do something by a certain time, it did | text | ||
| I am satisfied with the outcome of my external review | text | ||
| 4 Strongly agree 3 Agree 2 Disagree 1 Strongly Disagree | text |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 4 November 2020 |
| Metadata last updated | 4 October 2023 |
| Created | 4 November 2020 |
| Format | XLSX |
| License | Creative Commons Attribution 3.0 |
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| Datastore active | True |
| Datastore contains all records of source file | False |
| Has views | True |
| Id | e6428540-12cf-458d-810b-b7d6ef70ed21 |
| Nature of change | edit-resource-with-no-new-data |
| Package id | 8e3c8fcb-f055-403f-ae40-b2f2f12f41cb |
| Position | 6 |
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| Resource id | e6428540-12cf-458d-810b-b7d6ef70ed21 |
| Size | 66 KiB |
| State | active |
| Validation status | failure |
| Validation timestamp | 7 months ago |
| Size | 66 KiB |
| Aligned with default data schema |
Data usability rating
:
Contains proprietary format machine-readable open data.
Link is ok
Link checked: 4 October 2023
Link checked: 4 October 2023