Complaint Statistics — 2012-13 to 2016-17
The volume of customer complaints received by the Department of Transport and Main Roads including the timeliness of the response and the complaint outcome (substantiated/unsubstantiated).
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| PERIOD | text | ||
| ANNUAL COMPLAINT VOLUMES | numeric | ||
| PERCENTAGE WITHIN SERVICE STANDARD | text | ||
| SUBSTANTIATED | text | ||
| UNSUBSTANTIATED | text | ||
| PENDING | text |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 21 September 2018 |
| Metadata last updated | 21 June 2022 |
| Created | 6 February 2018 |
| Format | CSV |
| License | Creative Commons Attribution 4.0 |
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| Datastore active | True |
| Datastore contains all records of source file | False |
| Has views | True |
| Id | 35e20b41-9de5-40b0-a3b2-b3b79fb755f1 |
| Mimetype | text/csv |
| Package id | 5fdfb6e5-dd64-4954-8c20-f5f2af9c6a9f |
| Position | 1 |
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| Size | 1 KiB |
| State | active |
| Size | 1 KiB |
| Aligned with default data schema |
Data usability rating
:
Contains open format machine-readable open data.
Link is ok
Link checked: 8 March 2022
Link checked: 8 March 2022