Contact Centre — Customer enquiries

Data usability rating : 0 out of 5
Contains no active link to open data.

This dataset is available on Brisbane City Council’s open data website – data.brisbane.qld.gov.au. The site provides additional features for viewing and interacting with the data and for downloading the data in various formats.

Daily volumes for customer enquiries and requests for Brisbane City Councils Contact Centre.

Council offers a large number of services and has a number of contact channels for customers to connect with, a large variety of services are offered via these channels.

Report on daily volumes of customer enquiries and requests by service and channel for Brisbane City Council’s Contact Centre. This dataset includes the Date, channel, worksite, category, service, volume fields.

Data and Resources

Additional Info

Field Value
Data last updated 2 May 2025
Source https://data.brisbane.qld.gov.au/explore/dataset/contact-centre-customer-enquiries
Version 1.0
Security Classification PUBLIC
Used in data driven application NO
Update Frequency Quarterly
Default data schema [blank]
Data schema validation options [blank]