_id	Categories	Nov-25	Dec-25	Jan-26	Feb-26	Mar-26	Apr-26
1	NETWORK-Availability of information needed to plan a trip	4.14	4.13	4.07	4.22	4.24	4.10
2	NETWORK-Ease of transferring	3.86	4.08	4.02	4.10	4.07	3.92
3	NETWORK-Ease of using the service overall	4.33	4.35	4.39	4.42	4.39	4.31
4	NETWORK-Frequency of services	4.03	3.99	3.89	4.12	4.04	3.84
5	OFF BOARD-Accessibility of the station / stop / terminal	4.35	4.37	4.37	4.34	4.37	4.33
6	OFF BOARD-Availability of information at the station / stop / terminal	4.27	4.25	4.26	4.29	4.31	4.21
7	OFF BOARD-Cleanliness at the station / stop / terminal	4.17	4.17	4.17	4.19	4.20	4.14
8	OFF BOARD-Convenience of starting location	4.31	4.31	4.34	4.28	4.34	4.26
9	OFF BOARD-Feeling safe at the station / stop / terminal	4.33	4.27	4.27	4.29	4.32	4.27
10	OFF BOARD-Helpfulness of staff members	4.32	4.13	4.29	4.35	4.39	4.23
11	OFF BOARD-The design of off-board facilities	4.07	4.08	4.08	4.06	4.13	4.01
12	OFF BOARD-The ease of transferring between services	4.25	4.28	4.28	4.26	4.36	4.11
13	ON BOARD-Accessibility	4.43	4.44	4.48	4.40	4.45	4.36
14	ON BOARD-Availability of information on-board	4.22	4.28	4.22	4.27	4.34	4.16
15	ON BOARD-Availability of seating	4.27	4.27	4.28	4.20	4.20	4.14
16	ON BOARD-Cleanliness on board	4.30	4.29	4.26	4.27	4.32	4.22
17	ON BOARD-Comfort of the ride	4.25	4.31	4.33	4.24	4.31	4.21
18	ON BOARD-Comfort on-board	4.22	4.25	4.26	4.18	4.25	4.13
19	ON BOARD-Cost of the trip	4.78	4.80	4.77	4.82	4.80	4.80
20	ON BOARD-Feeling safe on board	4.31	4.31	4.36	4.28	4.37	4.32
21	ON BOARD-Friendliness or helpfulness of the driver	4.30	4.33	4.27	4.36	4.34	4.28
22	ON BOARD-Journey time	4.31	4.37	4.31	4.35	4.36	4.24
23	ON BOARD-Punctuality	4.29	4.36	4.29	4.33	4.36	4.23
24	OVERALL-Experience on last trip	4.23	4.22	4.24	4.24	4.29	4.14
25	OVERALL-Overall experience with the network	4.17	4.21	4.19	4.15	4.22	4.04