NETWORK-Availability of information needed to plan a trip4.084.094.174.054.214.17 NETWORK-Ease of transferring3.94.084.164.124.114.09 NETWORK-Ease of using the service overall4.124.34.274.164.274.2 NETWORK-Frequency of services3.773.793.873.713.93.88 OFF BOARD-Accessibility of the station / stop / terminal4.294.324.34.254.34.28 OFF BOARD-Availability of information at the station / stop / terminal4.134.174.144.064.164.2 OFF BOARD-Cleanliness at the station / stop / terminal4.144.14.074.014.124.11 OFF BOARD-Convenience of starting location4.254.324.34.244.364.24 OFF BOARD-Feeling safe at the station / stop / terminal4.274.274.224.214.314.19 OFF BOARD-The design of off-board facilities4.053.984.03.94.114.01 OFF BOARD-The ease of transferring between services4.063.954.034.073.974.19 ON BOARD-Accessibility4.444.474.444.384.474.4 ON BOARD-Availability of information on-board4.114.144.154.144.174.22 ON BOARD-Availability of seating4.444.454.34.254.424.35 ON BOARD-Cleanliness on board4.414.434.44.324.414.33 ON BOARD-Comfort of the ride4.294.314.244.174.334.23 ON BOARD-Comfort on-board4.294.254.244.194.324.21 ON BOARD-Cost of the trip4.034.074.013.974.084.11 ON BOARD-Feeling safe on board4.364.424.384.364.464.36 ON BOARD-Friendliness or helpfulness of the driver4.344.324.264.224.364.25 ON BOARD-Journey time4.344.344.244.254.354.28 ON BOARD-Punctuality4.164.124.033.954.134.08 OVERALL-Experience on last trip4.24.144.084.094.24.19 OVERALL-Overall experience with the network4.134.084.044.024.114.13