NETWORK-Availability of information needed to plan a trip4.084.094.174.054.214.17
NETWORK-Ease of transferring3.94.084.164.124.114.09
NETWORK-Ease of using the service overall4.124.34.274.164.274.2
NETWORK-Frequency of services3.773.793.873.713.93.88
OFF BOARD-Accessibility of the station / stop / terminal4.294.324.34.254.34.28
OFF BOARD-Availability of information at the station / stop / terminal4.134.174.144.064.164.2
OFF BOARD-Cleanliness at the station / stop / terminal4.144.14.074.014.124.11
OFF BOARD-Convenience of starting location4.254.324.34.244.364.24
OFF BOARD-Feeling safe at the station / stop / terminal4.274.274.224.214.314.19
OFF BOARD-The design of off-board facilities4.053.984.03.94.114.01
OFF BOARD-The ease of transferring between services4.063.954.034.073.974.19
ON BOARD-Accessibility4.444.474.444.384.474.4
ON BOARD-Availability of information on-board4.114.144.154.144.174.22
ON BOARD-Availability of seating4.444.454.34.254.424.35
ON BOARD-Cleanliness on board4.414.434.44.324.414.33
ON BOARD-Comfort of the ride4.294.314.244.174.334.23
ON BOARD-Comfort on-board4.294.254.244.194.324.21
ON BOARD-Cost of the trip4.034.074.013.974.084.11
ON BOARD-Feeling safe on board4.364.424.384.364.464.36
ON BOARD-Friendliness or helpfulness of the driver4.344.324.264.224.364.25
ON BOARD-Journey time4.344.344.244.254.354.28
ON BOARD-Punctuality4.164.124.033.954.134.08
OVERALL-Experience on last trip4.24.144.084.094.24.19
OVERALL-Overall experience with the network4.134.084.044.024.114.13