Arthur Gorrie Correctional CentreHigh securityArthur Gorrie Correctional Centre (AGCC) is the current remand centre for south-east Queensland. The function of the remand centre is to hold alleged offenders in custody by court order, while awaiting or attending a criminal trial. AGCC operations are focused on rehabilitating prisoners by providing offender development programs and support, as well as meaningful activity, including prison industries, to help them develop useful life and work skills to assist with their successful reintegration to the community on release. To register your fingerprint for biometrics, contact the visits processing officers at AGCC on (07) 3212 0472 to organise a suitable time.

3068 Ipswich Road Wacol QLD 4076

Locked Bag 1300 Archerfield QLD 4108-27.58162591152.9339185(07) 3212 0411(07) 3212 0472Monday-Friday 8.30am-12pm and 12:30pm-4pm Saturday and Sundays 8.30am-11:30am and 12:00pm-3:30pm To book a personal visit, please email your request with three preferences for dates and times to [AGCCBookavisit@corrections.qld.gov.au](mailto:AGCCBookavisit@corrections.qld.gov.au). If you are unable to email, please phone (07) 3212 0472 where your booking date and time will be taken by a staff member and emailed to the booking email on your behalf. <B>Bookings must be made one week in advance and can no longer be made for the current week.</B> Booking requests will be processed in order of date and time received. For bookings received via email, a confirmation email will be sent to the primary person confirming the date/time of the visit booking.Visitors must be at the centre 1 hour before their visit. If you are yet to register in the biometric system at AGCC, you must present valid personal identification when you attend AGCC to complete the process.###Mainstream **Monday, Wednesday and Saturday** - 9-10am and 1-2pm **Thursday** - 1-2pm **Friday and Sunday** - 9-10am ###Protection **Tuesday and Thursday** - 9-10am **Friday and Sunday** - 1-2pm ###Virtual Mainstream – ½ hour visit times **Monday, Wednesday and Saturday** - 9, 9.30am, 1pm and 1.30pm **Thursday** - 1pm and 1.30pm **Friday and Sunday** - 9am and 9.30am ###Virtual Protection – ½ hour visit times **Tuesday and Thursday** - 9am and 9.30am **Friday and Sunday** - 1pm and 1.30pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [ARGvisitorscentre@corrections.qld.gov.au](mailto:ARGvisitorscentre@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Arthur Gorrie Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs occur in a loop of the route.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Three adults and a reasonable number of children may visit each prisoner. Only those names submitted when the visit was booked are permitted access to the centre on the visiting day. Depending on availability, visitors may make more than one visit booking per week to the centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

3068 Ipswich Road

Wacol4076Locked Bag 1300Sumner Park BC4074* [Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/a361b1f4-2b84-4a15-9660-0df40627ad1e) Borallon Training and Correctional CentreHigh securityBorallon Training and Correctional Centre is a men’s prison located at Ironbark. The centre holds prisoners in two areas: secure and residential. Prisoners can be held on remand or once sentenced. It operates a purposeful and structured day with a wide range of services, including training, programs, employment opportunities and activities. By creating an environment like normal learning and working arrangements in the wider community, prisoners are given the maximum opportunity for positive change. All training, employment and industry activity focuses on addressing offending behaviour to reduce reoffending, making the community safer. The centre provides prisoners with new skills, qualifications and work experience. It helps develop personal behaviours and provide a better understanding of standard workplace practices. The prisoner training and employment model targets: - Skills: In-demand vocational skills are developed to a level which demonstrates proficiency and the ability to deploy consistently. - Qualifications: upskilling prisoners to meet current and future Southern Queensland skills shortages and the needs of local employers, including industries and employment partners. - Experience: undertaking tasks with defined quality outcomes, including working autonomously and as a team member, and working for a prolonged period of time under manager supervision. - Behaviour and conduct: develop attitudes, conduct and behaviours which allow people to exist and thrive in the workplace, with a focus on discipline, commitment and teamwork. - Appreciation and understanding: understanding standard practices and processes used in the workplace so prisoners know how things work and they gain the confidence to operate them in a normal working environment.

75 Ivan Lane Ironbark QLD 4306

Locked Bag 8005 Booval QLD 4304-27.55324541152.6786515(07) 5460 8401(07) 5460 8401You can email your full name, date of birth and phone number to [BTCCBookavisit@corrections.qld.gov.au](mailto:BTCCBookavisit@corrections.qld.gov.au) You will need to include: - the name and IOMS number of the prisoner you want to visit - the name, date of birth, email and phone number of other people coming with you to the visit - three (3) options for the day and time you want to visit. If you don’t have access to a computer, you can call us during business hours on **07 5460 8401**. An email will be sent to our booking inbox on your behalf.You must arrive at least one (1) hour prior to the scheduled visit. When you arrive, you are asked to report to the Visits processing building. If you are over 18, you must provide appropriate identification and enrol in the biometric identification system database at the prison. If a child is booked for a visit, you must provide proof of the child’s identity.**Friday (1 hour visit)** - 8.45-9.45am - 10.45-11.45am - 1.30-2.30pm - 3.30-4.30pm **Saturday** - 8.45-9.45am (1 hour visit) - 10.45-11.45am (1 hour visit) - 1-3pm (2 hours visit) - 4-5pm (1 hour visit) **Sunday** - 8.45-10.45am (2 hours visit) - 12-1pm (1 hour visit) - 2-3pm (1 hour visit) - 4-5pm (1 hour visit) Visit applications (either in person or virtual) must be submitted and approved. Completed forms may be forwarded by mail or by email to: [BTCCVisitsMailbox@corrections.qld.gov.au](mailto:BTCCVisitsMailbox@corrections.qld.gov.au)<b>Prison Transport Group Inc. </b> A free bus service is available to you for Saturday afternoon visit sessions. <b>Bookings must be made for this service. </b> Contact the Prison Transport Group Inc on <b>1800 334 379 toll free</b> between 10am-2pm, Wednesday to Friday. Visit [prisontransport.com.au](https://www.prisontransport.com.au) for more information. Mobility services can be accommodated if required. Pickup/ drop off locations: - Roma Street Parklands - Ipswich train station - Borallon Training and Correctional Centre.Mobile phones, tobacco and other smoking related products are prohibited. They must be either secured in a motor vehicle or a visitor locker. <b>Smoking:</b> No smoking is permitted anywhere in the grounds of a prison, including car parks, walkways, and the visits processing area. <b>Masks:</b> You do not need to wear a face mask. You may need to wear a face mask if you show cold or flu like symptoms. Restrictions remain in place if a visitor is diagnosed with COVID or is a close contact to someone with COVID. <b>Depositing money into a prisoner’s account:</b> There are three ways to deposit money into a prisoner’s trust account: - Cash: You can bring cash and give it in person at the visits processing centre at any prison. You cannot send cash through the mail. - Online transfer: Go to www.secure-payment-services.com.au. You need the prisoner’s IOMS number to pay online. If you do not know this number, you can email StatewideOperationsCommunications@Corrections.qld.gov.au to ask for it. The money will go into the prisoner’s account on the next business day. If you need help, email uts.au@unilink.com or call 1800 953 849. - Money order: You can buy a money order at Australia Post (fees apply). It takes 9 days for a money order to clear and go into the prisoner’s account. For more rules about visiting, see [Visiting a prisoner](https://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner) or ask for the [Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/96939c2a-fe83-498e-abf1-6114552a10e8)2026-01-21T00:00:00

75 Ivan Lane

Ironbark4306Locked Bag 8005Booval4304[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/96939c2a-fe83-498e-abf1-6114552a10e8) Brisbane Correctional CentreHigh securityBrisbane Correctional Centre (BCC) is the primary reception centre for newly sentenced male prisoners in south-east Queensland. The ultra-modern secure facility houses mainstream, protection and residential prisoners. Upon arrival at BCC, new prisoners are inducted into the correctional system, have their risks and needs assessed and have an offender rehabilitation plan formulated to cover the duration of their sentence. Prisoners are then transferred to suitable correctional centres elsewhere in Queensland to complete their sentence. A variety of dynamic offender management regimes are utilised in managing the diverse offender population that includes mainstream and protection offenders. Formally known as the Sir David Longland Correctional Centre, the centre was reopened in June 2008 after a two-year redevelopment. The centre has state-of-the-art security including computerised security management systems, surveillance cameras, perimeter intrusion detection systems, x-ray machines and drug detection scanners. The centre also boasts a range of water and energy saving initiatives such as rainwater tanks, water saving fixtures, toilets with flush valves that control the number of flushes in a 24-hour period, timed shower controls and push button basin taps in cells that automatically turn off.

234 Wacol Station Road Wacol QLD 4076

Locked Bag 13101 Archerfield QLD 4108 Prisoner Postal Address Locked Bag 2600 MT OMMANEY QLD 4074-27.58342653152.9225279(07) 3909 1300(07) 3909 1300BCCBookAVisit@corrections.qld.gov.auTo book a personal visit, please complete the [Online Booking Form](https://www.publications.qld.gov.au/dataset/queensland-corrective-services-forms/resource/1b6971af-225a-4bb5-946d-bacf3e94b9ab) and email your request with 3 preferences for date and time to: [BCCBookaVisit@corrections.qld.gov.au](mailto:BCCBookaVisit@corrections.qld.gov.au) Visit bookings are taken from Saturday to Friday for the following Wednesday to Sunday visit schedule. Bookings can no longer be made for the current week and must be made one week in advance. Booking requests are processed in order of date and time received. A confirmation email will be sent to the primary person confirming which date/time has been booked. If you are unable to request a visit booking via email contact may be made with the General Enquiries line on 07 3909 1300 and an email will be sent to the bookings officer on your behalf. Prisoners are permitted 2 x 1 hour visits with a maximum of one Virtual Visit per week. As per the visit schedule below prisoners may have either 2 x in centre visits <b>or </b> 1 x in centre visit and 1 x Virtual visit per week.All visitors over the age of 18 years must be enrolled in the biometric identification system at the centre. Accordingly, all visitors attending the centre for the first time are to ensure that they arrive at the centre at least 1.5 hours prior to the scheduled visit. All other visitors are to ensure they arrive at the centre at least 1 hour prior to the scheduled visits timings.####Mainstream **Wednesday** - 10.30am-11.30am - 2.45pm-3.45pm **Thursday** - 8.45am-9.45am **Friday** - 8.45am-9.45am - 2.45pm-3.45pm **Saturday** - 8.45am-9.45am - 10.30am-11.30am **Sunday** - 2.45pm-3.45pm ###Maximum Security Unit **Saturday** - 8.45am-9.45am - 1pm-2pm **Sunday** - 8.45am-9.45am - 1pm-2pm ###Protection **Wednesday** - 8.45am-9.45am - 1am-2am **Thursday** - 10.30am-11.30am - 1pm-2pm - 2.45pm-3.45pm **Friday** - 10.30am-11.30am - 1pm-2pm **Saturday** - 1pm-2pm - 2.45pm-3.45pm **Sunday** - 8.45am-9.45am - 10.30am-11.30am - 1pm-2pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [BCCVisitApplications@corrections.qld.gov.au](mailto:BCCVisitApplications@corrections.qld.gov.au)A bus service is available for visitors to the Brisbane Correctional Centre. There is no charge to visitors for this service. For further information, contact the Prison Transport Group on Toll Free 1800 334 379. Mobility services can be accommodated if required.Tobacco and other smoking related products are prohibited items within a correctional centre. Tobacco and other smoking related products must not be taken into a correctional centre and must be either secured in a motor vehicle or visitor locker. No smoking is permitted anywhere in the grounds of a correctional centre, including car parks, walkways, visits processing etc. Correctional Centres have a strict dress code that must be adhered to by all visitors and more information can be found on the Queensland Correctional Services website.2025-10-08T00:00:00

234 Wacol Station Road

Wacol4076Locked Bag 13101Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/eb19884b-566b-4f97-bd2b-e73305c2f586) [Visitor information booklet](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/d432a21d-3aca-4bff-9d67-ebe4ba4950c0) Brisbane Women's Correctional CentreHigh securityBrisbane Women's Correctional Centre is in Wacol. It holds female prisoners in two areas: secure and residential. It is the only centre in southern Queensland where female prisoners arrive, get checked, and placed. There is a special area for up to eight women who are allowed to have their children live with them in the centre. To help these women and their children, the centre offers different programs, activities, events and services. Every day, the centre runs a set program. This includes work, education and training to help prisoners change their behaviour. There are also activities to help with personal growth. Helana Jones Centre and Numinbah (female) Correctional Centre are part of this centre. The Warwick (Women's) Work Camp is also connected to this centre.

Grindle Road Wacol QLD 4076

Locked Bag 2500 Archerfield QLD 4108-27.57893409152.9132927(07) 3271 9000BWCCBookAVisit@corrections.qld.gov.auBookings are taken via email. Email your request to [BWCCBookAVisit@corrections.qld.gov.au](mailto:BWCCBookAVisit@corrections.qld.gov.au). You must provide all prisoner and visitor details and 3 different date and time options. Bookings are taken a week in advance between Monday and Wednesday. Bookings will NOT be taken outside of these times. Visit enquiries can be made by calling 07 3271 9000. Permanent bookings are available but must be requested by a prisoner. Legal In-Person Professional bookings: [bwcclegalbookings@corrections.qld.gov.au](mailto:bwcclegalbookings@corrections.qld.gov.au) Legal Video conferencing bookings: [bwccvideoconferencing@corrections.qld.gov.au](mailto:bwccvideoconferencing@corrections.qld.gov.au) Legal Teleconferencing bookings: [bwccteleconferencing@corrections.qld.gov.au](mailto:bwccteleconferencing@corrections.qld.gov.au)If you are over 18, you must sign up for biometric scanning at the centre. If it is your first visit, please get to the centre at least 45 minutes before your visit starts. If you have visited before and have already signed up, arrive at least 30 minutes before your visit begins.###Personal visits ####Mainstream - **Saturday** - 12:45pm-1:45pm and 2.15pm-3.15pm - **Sunday** - 8:30am-9:30am and 2:15pm-3:15pm ####Protection - **Saturday** - 8:30am-9:30am - **Sunday** - 12:45pm-1:45pm ###Virtual visits ####Mainstream - **Monday, Tuesday, Thursday and Friday** * 8.15am-9.15am * 9.30am- 10.30am * 12.45pm-1.15pm * 2.00pm-3.00pm ####Protection - **Wednesday (every second Wednesday)** * 8.15am-9.15am * 9.30am-10.30am * 12.45am-1.15pm * 2.00pm-3:00pm - **Saturday** * 8.30am-9.30am * 9.45am-10.45am - **Sunday** * 9.45am-10.45am * 12.45pm-1.15pm ###Legal visits - **Monday and Tuesday (30 minute blocks)** * 8:30am-10:45am (Mainstream) * 1:00pm-3:30pm (Mainstream) - **Wednesday (30 minute blocks)** * 8:30am-10:45am (Protection) - **Thursday (longer consultation time, not restricted to 30 minutes)** * 8.30am-10.45am (Mainstream) * 12:45pm-1:45pm (Mainstream) * 2:00pm-3:30pm (Protection) - **Friday (longer consultation time, not restricted to 30 minutes)** * 8.00am-10.45am (Mainstream) * 2:00pm-3:30pm (Mainstream) * 12:45pm-1:45pm (Protection)Prison Transport Group offers a free bus service for visitors to Brisbane Women’s Correctional Centre for Saturday visit sessions. Bookings must be made for this service. For further information please contact the Prison Transport Group. Mobility services can be provided if required. Contact details (for passengers) – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route.How to put money into a prisoner’s account: - Cash: You can bring cash and give it in person at the visits processing centre at any prison. You cannot send cash through the mail. - Online transfer: Go to [www.secure-payment-services.com.au](https://www.secure-payment-services.com.au). You need the prisoner’s IOMS number to pay online. If you do not know this number, you can email [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au) to ask for it. The money will go into the prisoner’s account on the next business day. If you need help, email [uts.au@unilink.com](mailto:uts.au@unilink.com) or call 1800 953 849. - Money order: You can buy a money order at Australia Post (fees apply). It takes 9 days for a money order to clear and go into the prisoner’s account. No smoking: You cannot bring tobacco or smoking products into a prison. Leave them in your car or put them in a visitor locker. You are not allowed to smoke anywhere at the prison, not even in the car park or walkways. Masks: Visitors do not have to wear a face mask. But if you have a cold or flu symptoms, you may be asked to wear one. If you have COVID or have been in close contact with someone who has COVID, you cannot visit. For more rules about visiting, see the “Visiting a prisoner” information or ask for the Visitor factsheet.2025-12-11T00:00:00

Grindle Road

Wacol4076Locked Bag 2500Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/3d2aa4dd-4da6-4aa8-80f8-d9d3115e1d6e) [Visitor booking form](https://www.publications.qld.gov.au/dataset/correctional-centre-visitor-booking-information/resource/97ef8c31-5258-4c30-a955-b044cbe8e0da) [Visitor booking FAQ](https://www.publications.qld.gov.au/dataset/correctional-centre-visitor-booking-information/resource/7d41aef5-2220-4258-9fe1-827b3b5788aa) Capricornia Correctional CentreHigh and low securityCapricornia Correctional Centre, which is located 20 kilometres north of Rockhampton, provides facilities for remand, reception and sentenced prisoners. The centre has secure and residential accommodation for high security prisoners and a farm complex for low security prisoners. In 2021 the centre completed a $241 million expansion to increase prisoner capacity as well as upgrades to the infrastructure including industries, kitchen laundry, prisoner processing and the medical unit. The centre offers a wide range of programs and services to prisoners, as well as providing an environment devoted to integrated vocational education and training. The Springsure, Clermont and Blackall Work camps are aligned to the centre.

Bruce Highway North Rockhampton QLD 4701

Locked Mail Bag 11 Red Hill Rockhampton QLD 4701-23.22095365150.4777021(07) 4912 6200CCCVisits@corrections.qld.gov.au(07) 4912 6214Monday 8.30am-11.30am and 12.30pm-4pm Tuesday 8.30am-11.30am and 12.30pm-4pm Wednesday and Thursday 8.30am-11.30am Bookings will not be taken outside these hours.Please arrive at the Capricornia Correctional Centre at least 1 hour before visit is due to start. Be prepared to leave the visits area at least 20 minutes before the start of your visit. Visitors who arrive after this time may not be accepted for entry.###Contact, Non-Contact and Virtual Visits ###Secure and residential **Friday** - 9am-10am - 10.30am-11.30am - 4pm-5pm **Saturday** - 9am-10am - 10.30am-11.30am **Sunday** - 1pm-2pm - 2.30pm-3.30pm - 4pm-5pm (Child Free) ###Protection **Friday** - 1pm-2pm - 2.30pm-3.30pm **Saturday** - 1pm - 2pm - 2.30pm - 3.30pm - 4pm-5pm (Child Free) **Sunday** - 9am-10am - 10.30am-11.30am ###Farm **Saturday** - 1.30pm-2.30pm **Sunday** - 8.30am-9.30am - 1.30pm-2.30pm Virtual visits are half an hour sessions. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [CCCVisits@corrections.qld.gov.au](mailto:CCCVisits@corrections.qld.gov.au)A free transport service is available for visitors to the Capricornia Correctional Centre to the Saturday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. <b>Black and White Cabs</b> - Contact details (for passengers) – During business hours - (07) 3184 0103 and after hours (07) 3860 1877. Pickup/ drop off locations – Rockhampton Train Station, Caltex George Street, Musgrave Street (near the bridge), Stockland Mall, additional locations along Yaamba Road and the Bruce Highway, and Capricornia Correctional Centre.Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Bruce Highway

North Rockhampton4701Locked Mail Bag 11Redhill Rockhampton4701[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/4b5a2f37-23ac-4479-9647-e600de29a929) Helana Jones CentreLow securityThe Helana Jones Centre, located at Albion, accommodates low risk female prisoners in home style accommodation.

374 Sandgate Road Albion QLD 4010

PO Box 30 Albion QLD 4010-27.42874343153.0429748(07) 3624 8033(07) 3624 8033Monday-Thursday 1-3pmVisitors must arrive at the centre 30 minutes prior to the commencement of the visit session**Saturday** - 10.00am-11.00am **Sunday** - 10.00am-11.00amOnly approved food and drink items are permitted on visits. Visitors are to ensure they have appropriate forms of identification to show to centre staff. Mail box size lockers are provided for the storage of personal items (e.g. mobile phones, wallets). Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

374 Sandgate Road

Albion4010PO Box 30Albion4010[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/76bb441b-d359-47b2-af33-4d6fdbc930a9) [Visitor brochure](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/5f126c21-6422-4db0-a2f2-b7d018b7e13e) Lockyer Valley Correctional CentreHigh securityLockyer Valley Correctional Centre (LVCC) is Queensland’s newest prison, opening in September 2025. Located at Spring Creek, just outside Gatton, it accommodates male mainstream prisoners. LVCC is a modern, fit-for-purpose facility with an operating model that enhances community safety through prisoner reform. This is achieved by the delivery of intervention, education, vocational training and prisoner re-entry programs to reduce reoffending and promote safer communities resulting in fewer victims of crime. LVCC is the first facility in Queensland to integrate case management, specialist services and improved dynamic security to support best practice in corrections and offender rehabilitation, with the aim of reducing the rate of return. Many services and programs are delivered on site, including mental health, primary health, intervention programs, and opportunities to develop skills through vocational education and training. LVCC is staffed by a variety of professionals including custodial corrections officers, psychologists, occupational therapists and social workers, as well as education and administration officers, trade instructors and cultural liaison officers. LVCC has also introduced the Incentive and Earned Progression model, which promotes and acknowledges a person’s effort to change. Prisoners have an opportunity to progress through a pathway at LVCC that provides employment opportunities, accommodation progression and access to visits, phone calls, activities, and purchasing of goods commensurate with the community values they demonstrate.

Millers Road Spring Creek QLD 4343

Locked Bag 1010 Gatton QLD 4343-27.47960982152.3150292(07) 5466 6500(07) 5466 6500LVCCVisitsProcessing@corrections.qld.gov.auTo book a visit, complete the online [Visit Booking Form](https://forms.office.com/Pages/ResponsePage.aspx?id=E_Zyna6O9UW8q0a_RjI2j4VjD0DixKdDrnFxpLfLebhUM1A0VFdTVFpGV0RJN1NLMEhESUdKTUIxUyQlQCN0PWcu) and submit. The booking window is Saturday - Friday for the following week. Booking requests will be processed in order of date and time received and are not finalised until a confirmation email is sent to the nominated email address; this will have the date, time and visitors attending. A maximum of 4 visitors are able to attend visits, subject to availability, and only visitors listed in the email will be able to attend the session. <b>If you are unable to complete the form, please phone 07 5466 6500</b> where your booking will be entered into the online form by a staff member on your behalf. Form 27 (Application to Visit) can be submitted by mail to the postal address below or via email to [LVCCVisitsProcessing@corrections.qld.gov.au](mailto:LVCCVisitsProcessing@corrections.qld.gov.au) and must be accompanied by identification witnessed by a Justice of the Peace (as prescribed on the form). All applications must be renewed every 12 months. Contact visits are subject to approval following a criminal history check. Adult visitors are subject to non-contact or virtual visits pending this approval. Child visitors are not permitted to attend any in person or virtual visits until full approval has been granted.Visitors must be at the centre 1 hour before their visit. If you are yet to register in the biometric system at LVCC, you need to arrive at the centre 1 hour before your scheduled visit time and you must present valid personal identification to complete the process.### In Person Visits (IPV) #### Reintegration - Wednesday - Future session - Thursday - 8.15am-10.15am - Friday - 12pm-2pm - Saturday - 8.15am-10.15am - Sunday - Future session #### Accomplished - Wednesday - 8.15am-10.15am - Thursday - Future session - Friday - 8.15am-10.15am - Saturday - Future session - Sunday - 8.15am-10.15am #### Engaged - Wednesday - Future session - Thursday - 1.45pm-3.45pm - Friday - Future session - Saturday - Future session - Sunday - 1.45pm-3.45pm #### Member - Wednesday - 12.15pm-1.15pm, 1.45pm-2.45pm - Thursday - 4.15pm-5.15pm - Friday - 4.15pm-5.15pm - Saturday - 12.15pm-1.15pm, 1.45pm-2.45pm - Sunday - 4.15pm-5.15pm #### Supported - Wednesday - 4.15pm-5.15pm - Thursday - 12.15pm-1.15pm - Friday - Future session - Saturday - 4.15pm-5.15pm - Sunday - 12.15pm-1.15pm #### Supervised - Wednesday - No in person - Thursday - No in person - Friday - No in person - Saturday - 8.45am-9.45am, 12.15pm-1.15pm, 1.45pm-2.45pm - Sunday - 8.45am-9.45am, 12.15pm-1.15pm ### Virtual Personal Visits (VPV) #### Secure Communities and Residential Communities - Wednesday - 8.30am-9.30am, 9.45am-10.45am, 12.45pm-1.45pm, 2pm-3pm, 3.15pm-4.14pm - Thursday - 8.30am-9.30am, 9.45am-10.45am, 12.45pm-1.45pm, 2pm-3pm, 3.15pm-4.14pm - Friday - 8.30am-9.30am, 9.45am-10.45am, 12.45pm-1.45pm, 2pm-3pm, 3.15pm-4.14pm - Saturday - 8.30am-9.30am, 9.45am-10.45am, 12.45pm-1.45pm, 2pm-3pm, 3.15pm-4.14pm - Sunday - 8.30am-9.30am, 9.45am-10.45am, 12.45pm-1.45pm, 2pm-3pm, 3.15pm-4.14pm #### Transitions Communities and All Other Accomodation Areas - Wednesday - 9am-10am, 10.15am-11.15am, 12.30pm-1.30pm, 1.45pm-2.45pm, 3pm-4pm - Thursday - 9am-10am, 10.15am-11.15am, 12.30pm-1.30pm, 1.45pm-2.45pm, 3pm-4pm - Friday - 9am-10am, 10.15am-11.15am, 12.30pm-1.30pm, 1.45pm-2.45pm, 3pm-4pm - Saturday - 9am-10am, 10.15am-11.15am, 12.30pm-1.30pm, 1.45pm-2.45pm, 3pm-4pm - Sunday - 9am-10am, 10.15am-11.15am, 12.30pm-1.30pm, 1.45pm-2.45pm, 3pm-4pm Subject to availability, a maximum of four (4) visitors may visit each prisoner. Only the names submitted when the visit was booked are permitted access to the centre on the visiting day. Prisoners are permitted one (1) visit per week (either in person or virtual). For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/). Applications to visit (either in person or virtual) must have a [personal visitor application (Form 27)](https://publications.qld.gov.au/dataset/queensland-corrective-services-forms/resource/3289cb00-2078-47d8-bd03-8a2acd574892) submitted and approved. The completed forms may be sent by mail to the address above or by email to: [LVCCVisitsProcessing@corrections.qld.gov.au](mailto:LVCCVisitsProcessing@corrections.qld.gov.au) ###Body scanners If visiting a prisoner at LVCC you will undergo the same scanning processes in place in other Queensland correctional centres in addition to scanning via body scanner technology. The scanners use a very low dose of radiation to create a non-descript image of the person’s body to detect concealed items. Body scanners are safe and are used in many prisons and airports around the world. To read more about body scanning at LVCC, see [Body scanning visitors](https://publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/a41f9920-fc50-4796-89e7-1b381dbc12d6)<b>Prison Transport Group Inc.</b> provides a free bus service for visitors to Lockyer Valley Correctional Centre. Bookings must be made for this service. For more information regarding the service please contact the Prison Transport Group Inc. Visitors MUST be an approved visitor to use this service. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Call Toll Free 1800 334 379 Wednesday to Friday between 10am and 2pm or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Pickup/ drop off locations – Roma Street precinct, Ipswich train station, and Lockyer Valley Correctional Centre.###Phone calls Prisoners at LVCC will receive a prison-issued tablet. They will be able to make phone calls using this tablet. The number of phone calls they can make is dependent on their level within the Incentive and Earned Progression model. Phone calls can be made between 6am and 8pm. Before you can receive a phone call, friends, family or support network will need to register your name and number. Staff at LVCC can help them do this. ###Depositing funds into prisoner trust accounts The preferred method for family and friends to send money to a prisoner is via Secure Payment Services (SPS) which is an electronic money transfer service. Money orders are also accepted. To set up SPS, go to [www.secure-payment-services.com.au](https://www.secure-payment-services.com.au) When applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au) Funds are transferred into the prisoner’s trust account the next business day. For assistance, please email uts.au@unilink.com or phone 1800 953 849. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts.2026-07-02T00:00:00

Millers Road

Spring Creek4343Locked Bag 1010Gatton4343[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/a0d2d95c-db4e-41a6-adb1-154880473bfb) [Body scanners](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/a41f9920-fc50-4796-89e7-1b381dbc12d6) Lotus Glen Correctional CentreHigh and low securityThe Lotus Glen Correctional Centre, located 25 kilometres south of Mareeba, accommodates high and low security prisoners and provides a remand and reception. The centre's catchment area for its prisoner population includes Northwest to Mount Isa, east to Cairns and north to the Cape York Region across to the Torres Strait Islands. The centre is client centric and aims to build cultural safety in its programs and services, as approximately 70 per cent of the prisoner population are Aboriginal and/or Torres Strait Islander. The centre delivers programs to address criminogenic needs to increase community safety and provides high quality assessment, case management and intervention services to promote mental health and wellbeing. Prisoners are provided opportunity to engage in meaningful employment activities in industry and farm work, building skills that be used upon release to community. The Innisfail Work camp is aligned to the centre.

Chettle Road Mareeba QLD 4880

Private Mail Bag 1 Mareeba QLD 4880-17.1149467145.3531539(07) 4093 3911LGCVisits@corrections.qld.gov.au(07) 4093 3911 or; (07) 4092 9212Tuesday-Thursday 9-11am and 1-3pmVisits to the centre arrive at least 1 hour before Visits to the farm arrive at least 15 minutes before###Mainstream **Saturday** - 9am-10am **Sunday** - 9am-10am (child free session) **Saturday & Sunday** - 12.30pm-1.30pm (Farm) ###Secure **Saturday** - 1pm-2pm **Sunday** - 1pm-2pm<b>Down Under Tours</b> A free bus service is available for visitors to the Lotus Glen Correctional Centre for Saturday and Sunday afternoon visit sessions. Bookings must be made for this service. For further information regarding the service please contact Down Under Tours. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Down Under Tours (Aust) Pty Ltd on Non Toll Free (07) 4047 9080. Pickup/ drop off locations – Mill Road bus stop, Edmonton, Stockland Earlville Shopping Centre bus stop , Sunbus bus stop - Raintrees Shopping Centre, Abbot Street bus stop C247 Cairns, Trans North bus stop - Smithfield Shopping Centre, Mareeba KFC, Atherton KFC and, Lotus Glen Correctional Centre.Before entering the centre, visitors are required to empty their pockets and place the contents and any other valuables in a locker. This includes mobile telephones, money, cigarettes, food and drink and jewellery. Toilets should be accessed at the visiting processing centre prior to proceeding to the visit area. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. Visitors who require access to toilets during a visit may have their visit terminated, or revert to non-contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Chettle Road

Mareeba4880Private Mail Bag 1Mareeba4880[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/a4f6a991-7f5d-47f4-9f63-02f08315e297) Maryborough Correctional CentreHigh securityMaryborough Correctional Centre, located about seven kilometres north of Maryborough, is a multi-purpose, secure custody facility, that provides secure and residential accommodation. The centre is also a remand and reception centre for offenders from Bundaberg to Gympie and accommodates protection prisoners. The centre has four industry workshops - two metal fabrication workshops, one timber processing workshop and a textile workshop. These workshops not only provide employment for prisoners but also the fabrication of products for businesses and community organisations. The centre also has a range of programs and educational courses designed to assist prisoners with their rehabilitation and reintegration.

Stein Road Aldershot QLD 4650

Locked Mail Bag 1700 Maryborough QLD 4650-25.47641798152.6502637(07) 4123 7600(07) 4123 7488 and follow the promptsMonday-Wednesday 9-11am and 12.30-3pm Thursday 9-11am Alternatively, you can book online at [MCC Online](https://forms.office.com/Pages/ResponsePage.aspx?id=E_Zyna6O9UW8q0a_RjI2jzBK392viL5NmAgZKHuJHoNURVhRN0cyRlc2WjVGTTBCNUI2QjhaSlZLQS4u) Visit Booking from 7.30am on Saturday for the following week. Booking requests will be processed in order of date and time received. For bookings received via the Online Portal, a confirmation email will be sent to the primary person confirming the date/time of the visit booking by close of business the day before the visit/virtual visit. To submit a Form 27, email to [MCCVisits@corrections.qld.gov.au](mailto:MCCVisits@corrections.qld.gov.au)Arrive at least 1 hour before the visit is due to start’###Secure6 **Saturday** - 8.30am-9.30am - 10.30am-11.30am ###Secure1 **Saturday** - 1.00pm-2.00pm **Sunday** - 8.30am-9.30am - 10.30am-11.30am ###Residential **Saturday** - 3.00pm-4.00pm **Sunday** - 1.00pm-2.00pm - 3.00pm-4.00pm ###Virtual Personal Visits (VPV) ####Secure 6 **Wednesday** - 8.45am, 9.45am, 10.45am **Thursday** - 12.45pm, 1.45pm, 2.45pm **Saturday** - 8.45am, 9.45am, 10.45am ####Secure 1 **Monday** - 12.45pm, 1.45pm, 2.45pm **Tuesday** - 8.45am, 9.45am, 10.45am, 12.45pm, 1.45pm, 2.45pm **Saturday** - 12.45pm, 1.45pm, 2.45pm **Sunday** - 8.45am, 9.45am, 10.45am ####Residential **Wednesday** - 12.45pm, 1.45pm, 2.45pm **Thursday** - 8.45am, 9.45am, 10.45am **Saturday** - 12.45pm, 1.45pm, 2.45pm **Sunday** - 12.45pm, 1.45pm, 2.45pm Contact visits may include a maximum of three (3) persons including children. Only visitors booked prior to the visit will be permitted to attend the sessions. Contact visits are subject to the approval by the General Manager following a criminal history check. Visitors are subject to non-contact or virtual visits pending this approval, which may take up to 6 weeks. Please arrive at the centre at least one hour before the visit is due to start. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [MCCVisits@corrections.qld.gov.au](mailto:MCCVisits@corrections.qld.gov.au)<b>Black and White Cabs</b> - Contact details (for passengers) – All hours - (07) 3860 1877. A free transport service is available for visitors to the Maryborough Correctional Centre to the Saturday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. Pickup/ drop off locations – Hervey Bay Stockland Shopping Centre, Boat Harbour Drive, Woolworths Urangan bus pick-up area, Maryborough West Transit Centre (Railway Station and bus stop), Maryborough Motel Walker Street, additional locations along Booral Road Maryborough, Hervey Bay Road and Saltwater Creek Road, and Maryborough Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing StatewideOperationsCommunications@Corrections.qld.gov.au Funds are transferred into the prisoner’s trust account the next business day. For assistance please email uts.au@unilink.com or phone 1800 953 849 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Stein Road

Aldershot4650Locked Mail Bag 1700Maryborough4650[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/c8dc1fed-ca0d-4a07-9f24-9835dabe1689) Numinbah Correctional CentreLow securityThe Numinbah Correctional Centre is a low security centre located 100 kilometres south of Brisbane in the Gold Coast hinterland. The centre and surrounding property is located on over 770 hectares. The centre encourages a self-directed rehabilitation model to prepare prisoners for release to the community or community-based supervision. Prisoners are encouraged to work and obtain new skills, with work including landscaping, Pups in Prison program, sewing, and farm work. Prisoners also participate in community service work which includes cleaning, mowing, gardening, painting, maintenance and animal care. The Centre also breed cattle, with prisoners responsible for feeding and caring for the animals, and assisting with all farm work including maintenance, weed control and fence repair or reconstruction. The centre has an on-site koala fodder plantation which has over 400 eucalyptus trees which are harvested to feed koalas in care. They also grow native plants from seed in the on-site nursery, which are available to use in conservation and rehabilitation projects across Southeast Queensland. Attached to Numinbah Correctional Centre is the Warwick Work Camp (WWC).

2458 Nerang-Murwillumbah Road Numinbah Valley QLD 4211

Private Mail Bag 1 Nerang QLD 4211-28.16317923153.2181572(07) 5533 4131(07) 5533 4131Monday, Tuesday and Wednesday from 8.30am-12noon ONLY. Bookings will not be taken outside these hours.All other visitors are to ensure they arrive at the centre prior to 9.15am**Saturday** - 9:30am-11:30am **Sunday** - 9:30am-11:30am Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [NCCVisits@Corrections.qld.gov.au](mailto:NCCVisits@Corrections.qld.gov.au)A free bus service is available for visitors to the Numinbah Correctional Centre for the Saturday morning visit session. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Passengers need to arrive 15 minutes prior to departure. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Beenleigh Train Station, Nerang Train Station, and Numinbah Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

2458 Nerang-Murwillumbah Road

Numinbah Valley4211Private Mail Bag 1Nerang4211[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/dbe7886d-aeb5-4519-894c-f9ca43b239f1) Palen Creek Correctional CentreLow security(Annexed to Borallon Training and Correctional Centre) Palen Creek Correctional Centre is situated about 100 kilometres south of Brisbane and accommodates low security male prisoners. The centre operates industries such as cattle and farm produce which supply the centre's kitchens. The centre operates within an open campus style rural environment and maximises opportunities for prisoners to participate in and benefit from high quality rehabilitative programs. The Mitchell, Charleville, Dirranbandi and St George Work camps are aligned to the centre. Palen Creek Correctional Centre and its associated Work Camps provide valuable community assistance to approximately 141 community organisations.

12113 Mt Lindesay Highway Rathdowney QLD 4287

Private Mail Bag 1 Rathdowney QLD 4287-28.32199645152.7698162(07) 5544 3700(07) 5544 3702palencreekbookings@corrections.qld.gov.auEmail bookings: Sunday to Wednesday afternoon (bookings are for the coming weekend) Phone bookings: Tuesday-Wednesday 9-11am and 1-3pm Permanent bookings are not currently available.Please arrive 30 minutes prior to the start of your visit for processing.**Saturday** - 9.00am-11:00am **Sunday** - 9.00am-11:00am Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [PalenCreekVisits@corrections.qld.gov.au](mailto:PalenCreekVisits@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Palen Creek Correctional Centre for the Saturday morning visit session. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Altandi train Station, Sunnybank Hills Bus Stop, and Palen Creek Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. No food, drink or tobacco products are permitted to be brought in. However, you may bring one of each of the below items with you when accompanied by children under school age. - 1 Nappy - Baby wipes - 1 bottle with formula (premade) - 1 Breastfeeding cover blanket (if you choose) Bottle warming facilities are provided for warming baby bottles. You may do this on entry or exit of the facility. Prams, push chairs, nappy bags and strollers are not permitted to enter the facility. Visitors are to be allocated a table to sit at for the duration of the visit. If the visitor would like to move to the grass area with their child/children, this will be at the discretion of the supervising officer and Correctional Supervisor on that day. Visitors will be provided with the Appropriate Dress Standards Notice when they receive their approval letter for entry to the facility. Any visitor who is not compliant with the appropriate dress standards will not be allowed entry to the visit session. They will be afforded the opportunity to change however if they are unable to do so the visit will be cancelled and documented on IOMS. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2026-03-03T00:00:00

12113 Mt Lindesay Highway

Rathdowney4287Private Mail Bag 1Rathdowney4287[Booking FAQ](https://www.publications.qld.gov.au/dataset/correctional-centre-visitor-booking-information/resource/a0e080c8-af19-4c12-83d2-14d33f1b5a68) [Information booklet for visitors](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/bf0da49b-30ed-418c-9458-cf3bb22ab5aa) [Clothing requirements](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/f3c5a0fd-dba6-4e8f-8c22-f9efab9e928a) Southern Queensland Correctional CentreHigh securityOpening in January 2012, the Southern Queensland Correctional Centre (SQCC), is the first completed stage of the Southern Queensland Correctional Precinct. The Centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security. It houses both secure and residential prisoners. SQCC is staffed by a variety of different professions including Administration officers, Counsellors, Education and Program officers, Psychologists, Trade Instructors, Cultural Liaison Officers and Landscapers. The women at SQCC have a wide range of employment opportunities within the Centre in areas including food services, horticulture, laundry operations and manufacturing. Southern Queensland Correctional Centre works to address offending behaviours by offering a various therapeutic interventions and substance abuse counselling. SQCC encourages women to prepare themselves for success upon release into the community and delivers a varied suite of educational and vocational programs in which women can receive Certificate II and III qualifications. As one of the newest Correctional Centres in Queensland, it is equipped with a number of water and energy saving features including toilets with flush valves that control the number of flushes in a 24-hour period, timed shower controls and stormwater harvesting.

Millers Road Spring Creek QLD 4343

Locked Bag 1008 Gatton QLD 4343-27.47960982152.3150292(07) 5466 6888(07) 5466 6890Monday 9am-3pm(Wednesday visits) Tuesday 9am-12pm(Wednesday visits) Monday-Thursday 9am-3pm(Saturday/Sunday visits) Friday 9am-12pm (Saturday/Sunday visits)Visitors must arrive no later than ½ hour prior to their selected booking time.###Mainstream **Wednesday** - 9am-11am **Saturday** - 9am-11am - 1.30pm-3.30pm **Sunday** - 9am-11am - 1.30pm-3.30pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address below or by email to: [SQCCVisitsProcessing@Corrections.qld.gov.au](mailto:SQCCVisitsProcessing@Corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Southern Queensland Correctional Centre for the Sunday afternoon visit session. Bookings must be made for this service. For further information contact the Prison Transport Group Inc. Visitors MUST be an approved visitor to use this service. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Ipswich Train Station, and Southern Queensland Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Prisoners' visits entitlements change in accordance with their Incentives and Earned Privileges status. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Millers Road

Spring Creek4343Locked Bag 1008Gatton4343[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/51338a2f-f951-49e0-bd5a-5da5f020e4ad) Townsville Correctional CentreHigh and low securityThe Townsville Correctional Complex is located approximately 15 kilometres from Townsville. The male and female secure centres are reception and remand facilities. Both centres accommodate mainstream with the male centre also accommodating protection prisoners. Townsville Correctional Complex also has both a male and a female low custody centre. The centre supports laundry, tailor shop, metal shop, kitchens, and farm industries for employment of prisoners. In addition to centre requirements, the laundry and tailor shop provide services under contract to the community. Prisoners from the low custody sites also deliver community service projects in the Townsville community. The Bowen Women's Work camp is aligned to the Townsville Women's Correctional Centre. The Julia Creek, Boulia and Winton Work Camps are aligned to the Townsville Men’s Correctional Centre. All work camps assist in the community completing community projects, special events and general upkeep of parks and gardens around the shire.

22 Dwyer Street Stuart QLD 4811

PO Box 5574 Townsville QLD 4810-19.34724231146.8427261(07) 4430 5999TCCVisitProcessing@corrections.qld.gov.au(07) 4430 5430Monday-Thursday 9.00am-4.00pm for all visit bookingsArrive at least 1 hour before###Secure Male **Saturday** - 9.0am-10.30am ###S11-S13, McCann accommodation, Village accommodation **Saturday and Sunday** - 12.15pm–1.15pm ###McCann accommodation and Village accommodation **Saturday and Sunday** - 2.45pm–3.45pm ###Protection Male **Sunday** - 9.30am–10.30am ###Male Farm Complex **Saturday and Sunday** - 12.30pm–2.30pm ###Women’s **Saturday and Sunday** - 9.30am–10.30am - 12.15pm–1.15pm - 2.45pm–3.45pm ###Women’s low/open **Saturday and Sunday** - 12.00pm–2.00pm<b>Black and White Cabs</b> Contact details (for passengers) – During business hours - (07) 4727 0800 after hours (07) 3860 1877. A free transport service is available for visitors to the Townsville Correctional Complex to the Saturday and Sunday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. Pickup/ drop off locations – Riverway Drive, Willow Shopping Centre, Ross River Road, Townsville Shopping Centre, Garbutt Shopping Centre, Townsville Railway Station, Breakwater Ferry Terminal, Fairfield Central Shopping Centre, Southward Road bus stop, and Townsville Correctional Centre precinct.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. The maximum number of visitors per offender is: - 3 adults and 4 children – contact visit - 3 adults and 2 children – non contact visit There are no toilet facilities available at the prisoner visits area. Toilet facilities are available in the administration building for visitors to use before and after their visit session. Personal lockers are available for visitors in the foyer of the visits area. There are dress and behaviour standards that visitors must adhere to. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

22 Dwyer Street

Stuart4811PO Box 5574Townsville4810[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/e88301cc-7ab2-4202-b1cc-4587fdc8ed40) Wolston Correctional CentreHigh securityWolston Correctional Centre, adjacent to Brisbane Women's Correctional Centre at Wacol, accommodates male protection prisoners. The centre takes an integrated approach to the delivery of services to prisoners through a structured day timetable, which enables half of the prisoners employed in industries to work in the morning and the other half in the afternoon. Metal fabrication, paint and powder coating, textiles and assembly workshops are the major industrial workshops at Wolston Correctional Centre. Industries operate seven days a week, 12 hours a day. This allows workers to attend programs, education, vocational training and to use other prisoner services during the part of the day they are not required for work. The centre delivers a broad range of intervention and general offending programs and delivers a range of sexual offending treatment programs.

Grindle Road Wacol QLD 4076

Locked Bag 2000 Archerfield QLD 4108-27.57893409152.9132927(07) 3271 9500WolstonCCBookAVisit@corrections.qld.gov.auTo book a visit, please email your request with three preferences for dates and times to WolstonCCBookAVisit@corrections.qld.gov.au Visit bookings must be made at least one to two weeks in advance. Booking requests will be processed in order of date and time received. A confirmation email will be sent to the primary person confirming which date/time has been booked. If you are unable to send an email, please call the General Enquiries number on (07) 3271 9500 and an email will be sent to the bookings officer on your behalf. Once the booking is made a staff member will call the visitor and confirm the visit is booked.Please arrive at the centre at least 45 minutes before your visit is due to start. Visitors attending the centre for the first time should arrive at least 1 hour prior.###Secure **Thursday and Friday** - 8:15am - 9:15am - 9:45am - 10:45am - 11:15am - 12:15pm **Saturday and Sunday** - 8:30am - 9:30am - 10:00am - 11:00am ###Residential **Thursday and Friday** - 1.15pm - 2.15pm - 2.45pm - 3.45pm - 4.45pm - 5.45pm **Saturday and Sunday** - 12:45pm - 1:45pm - 2:30pm - 3:30pm<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Wolston Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Tobacco and other smoking related products are prohibited items within a correctional centre. Tobacco and other smoking related products must not be taken into a correctional centre, and must be either secured in a motor vehicle or visitor locker. No smoking is permitted anywhere in the grounds of a correctional centre, including car parks, walkways, visits processing etc. Nappies will be provided at the centre. Visitors may bring in one bottle and one bib (containers are not permitted). No hand-washing facilities are available inside the centre. No money or drinks are allowed to be brought into the centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Grindle Road

Wacol4076Locked Bag 2000Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/b30b572a-ac37-47a4-97a7-7bcdaa435d41) Woodford Correctional CentreHigh securityWoodford Correctional Centre is situated about 100 kilometres north of Brisbane in the rural community of Woodford.The centre is specifically designed for high security male prisoners consisting of secure, residential and protection accommodation. The centre also has a Maximum-Security Unit. The centre incorporates state-of-the-art physical and electronic security systems while maintaining a very interactive staff/prisoner management regime. Woodford Correctional Centre has a large industries base with 12 Industry Workshops, Main Store, Education Workshop, and a team of landscapers.

Neurum Road Woodford QLD 4514

Private Mail Bag 1 Woodford QLD 4514-26.95137019152.7523573(07) 5422 5200(07) 5422 5205Monday-Thursday 9-11.30am and 1-3pmArrive at least half an hour before###Mainstream **Monday** - 8.30am-9.30am - 10am-11am - 1pm-2pm - 2.30pm-3.30pm **Thursday** - 8.30am-9.30am - 10am-11am **Saturday** - 1pm-2pm - 2.30pm-3.30pm ###Residential **Thursday** - 1pm-2pm - 2.30pm-3.30pm **Friday** - 8.30am-9.30am - 10am-11am - 1pm-2pm - 2.30pm-3.30pm **Sunday** - 8.30am-9.30am - 10am-11am ###Protection **Saturday** - 8.30am-9.30am - 10am-11am **Sunday** - 1pm-2pm - 2.30pm-3.30pm ###Maximum security unit **Saturday** - 9.50am-10.50am - 12.30pm-1.30pm - 1.50pm-2.50pm **Sunday** - 9.50am-10.50am - 12.30pm-1.30pm - 1.50pm-2.50pm ###Virtual Mainstream and Residential **Monday-Saturday** - 8.30am-11am - 1.30pm-4pm ###Virtual Protection **Monday-Sunday** - 8.30am-11am - 1.30pm-4pm ###Visits Visits are limited to three people (3 adults; or 2 adults/1 child; or 1 adult/2 children) per session. One adult visit per week (Monday to Sunday) is permitted. Special visits are to be applied for to the General Manager by the prisoner. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. Once the Form 27 has been approved, visits appointments can be arranged by the completion of the [Visits Booking Form](https://forms.office.com/Pages/ResponsePage.aspx?id=E_Zyna6O9UW8q0a_RjI2j0sJOQdb52hKiSHvz9tBcXNUNTI5VjJWTDRJVUtIMU5YWElYOTU5OEpOVSQlQCN0PWcu&origin=Invitation&channel=0). For any questions regarding the visits booking form email: [woodfordvisitsprocessing@corrections.qld.gov.au](mailto:woodfordvisitsprocessing@corrections.qld.gov.au) ###Virtual Personal Visits Virtual personal visits (VPVs) are available Monday to Sunday* and can be arranged by completing a Virtual Visit Booking Form and emailing it to [woodfordvisitsprocessing@corrections.qld.gov.au](mailto:woodfordvisitsprocessing@corrections.qld.gov.au). Two Virtual Visits per week are permitted. You will receive an email confirmation of your booking, and closer to the time of your booking you will also receive the link to join the virtual meeting. \* Available time slots may vary depending on prisoner unit<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Woodford Correctional Centre for the Monday, Friday and Sunday afternoon visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Caboolture Rail Station, Woodford township, and Woodford Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).2025-10-08T00:00:00

Neurum Road

Woodford4514Private Mail Bag 1Woodford4514[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/1e357641-9afd-48fe-9eb2-94eb802354ce)