Arthur Gorrie Correctional CentreHigh securityArthur Gorrie Correctional Centre (AGCC) is the current remand centre for south-east Queensland. The function of the remand centre is to hold alleged offenders in custody by court order, while awaiting or attending a criminal trial.AGCC operations are focused on rehabilitating prisoners by providing offender development programs and support, as well as meaningful activity, including prison industries, to help them develop useful life and work skills to assist with their successful reintegration to the community on release. To register your fingerprint for biometrics, contact the visits processing officers at AGCC on (07) 3212 0472 to organise a suitable time.

3068 Ipswich Road Wacol QLD 4076

Locked Bag 1300 Archerfield QLD 4108-27.580743152.934347(07) 3212 0411(07) 3212 0472Monday-Friday 8.30am-12pm and 12:30pm-4pm Saturday and Sundays 8.30am-11:30am and 12:00pm-3:30pm To book a personal visit, please email your request with three preferences for dates and times to [AGCCBookavisit@corrections.qld.gov.au](mailto:AGCCBookavisit@corrections.qld.gov.au). If you are unable to email, please phone (07) 3212 0472 where your booking date and time will be taken by a staff member and emailed to the booking email on your behalf. <B>Bookings must be made one week in advance and can no longer be made for the current week.</B> Booking requests will be processed in order of date and time received. For bookings received via email, a confirmation email will be sent to the primary person confirming the date/time of the visit booking. Visitors must be at the centre 1 hour before their visit. If you are yet to register in the biometric system at AGCC, you must present valid personal identification when you attend AGCC to complete the process. ###Mainstream **Monday, Wednesday and Saturday** - 9-10am and 1-2pm **Thursday** - 1-2pm **Friday and Sunday** - 9-10am ###Protection **Tuesday and Thursday** - 9-10am **Friday and Sunday** - 1-2pm ###Virtual Mainstream – ½ hour visit times **Monday, Wednesday and Saturday** - 9, 9.30am, 1pm and 1.30pm **Thursday** - 1pm and 1.30pm **Friday and Sunday** - 9am and 9.30am ###Virtual Protection – ½ hour visit times **Tuesday and Thursday** - 9am and 9.30am **Friday and Sunday** - 1pm and 1.30pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [ARGvisitorscentre@corrections.qld.gov.au](mailto:ARGvisitorscentre@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Arthur Gorrie Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs occur in a loop of the route. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Three adults and a reasonable number of children may visit each prisoner. Only those names submitted when the visit was booked are permitted access to the centre on the visiting day. Depending on availability, visitors may make more than one visit booking per week to the centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

3068 Ipswich Road

Wacol4076Locked Bag 1300Sumner Park BC4074* [Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/a361b1f4-2b84-4a15-9660-0df40627ad1e) Borallon Training and Correctional CentreHigh securityThe underpinning philosophy for the Borallon Training and Correctional Centre is to operate the centre as a fully integrated element of the Queensland justice system and aims to give prisoners maximum opportunity for positive change, regardless of how long they spend in our care. This is achieved by fostering an environment which mirrors as far as possible the normal learning and working living arrangements enjoyed by people in the wider community. Prisoners accommodated at the Borallon Training and Correctional Centre can be on remand or sentenced and are housed within the secure or residential facilities. Borallon Training and Correctional Centre operates a busy, purposeful and structured day with provision of a wide range of services including training, programs, employment opportunities and activities throughout the core day. As part of this innovative model, all training, employment and industry activity is focussed on tackling barriers that are contrary to the goal of reducing reoffending. Through training and employment, Borallon Training and Correctional Centre provides prisoners with new skills, qualifications and work experience, and assists in the development of personal attributes and a better understanding of standard workplace practices. The Borallon Training and Correctional Centre prisoner training and employment model specifically targets: - Skills: Vocational skills which are in demand in the employment market are developed to a level which demonstrates proficiency and the ability to deploy them consistently - Qualifications: Qualifications that meet current and forecast Southern Queensland skills shortages and the needs of local employers, including industries and employment partners/stakeholders - Experience: Undertaking a range of tasks with defined quality outcomes; working autonomously and as a team member; working under management supervision over a prolonged period of time - Behaviour and Conduct: Attitudes, conduct and behaviours which allow people to exist and thrive in the workplace, with a focus on discipline, commitment and team work - Appreciation and understanding: Understanding standard practices and processes used in the workplace, so that prisoners know how things work and gain the confidence to operate in a normal working environment.

75 Ivan Lane Ironbark QLD 4306

Locked Bag 8005 Booval QLD 4304-27.549676152.674422(07) 5460 8401(07) 5460 8407To book a visit, please call (07) 5460 8407. The visits booking line is open **Monday, Tuesday and Wednesday** from **8:30am to 11:00am and 12:00pm to 3:30pm**. When making a booking, visitors are required to nominate the day and time they wish to attend and the visitors who will attend, including children. The visit will be conducted ONLY as per the booking. Visit bookings are not taken on public holidays. Prisoners are permitted one visit per week and up to one hour per session of approved visits. All visitors should arrive at the centre at least one hour prior to the session time. Upon arrival, visitors are requested to report to the Visits processing building where Supervisors collect visitors and escort to the centre. All visitors over the age of 18 years must provide sufficient identification and be enrolled in the biometric identification system database at the Centre. **Friday** - 8.45am to 9.45am ( 1 hour visit) - 10.45am to 11.45am (1 hour visit) - 1.30pm to 2.30pm (1 hour visit) - 3.30pm to 4.30pm (1 hour visit) **Saturday** - 8.45am to 9.45am (1 hour visit) - 10.45am to 11.45am (1 hour visit) - 1.00pm to 3.00pm (2 hours visit) - 4.00pm to 5.00pm (1 hour visit) **Sunday** - 8.45am to 10.45am (2 hours visit) - 12.00pm to 1.00pm (1 hour visit) - 2.00pm to 3.00pm (1 hour visit) - 4.00pm to 5.00pm (1 hour visit) Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [BTCCVisitsMailbox@corrections.qld.gov.au](mailto:BTCCVisitsMailbox@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Borallon Training and Correctional Centre for Saturday afternoon visit session. Bookings are required for this service. For further information regarding the service, please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Ipswich Train Station, and Borallon Training and Correctional Centre. Mobile telephones, tobacco and other smoking related products are prohibited items within a correctional centre. These items must not be taken into the correctional centre, and must be secured in a motor vehicle. For visitors are attending the centre on Prisoner Transport buses, the above items may be secured in a locker in the visits block. Smoking is not permitted in the grounds of a correctional centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

75 Ivan Lane

Ironbark4306Locked Bag 8005Booval4304[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/96939c2a-fe83-498e-abf1-6114552a10e8) Brisbane Correctional CentreHigh securityBrisbane Correctional Centre (BCC) is the primary reception centre for newly sentenced male prisoners in south-east Queensland. The ultra-modern secure facility houses mainstream, protection and residential prisoners. Upon arrival at BCC, new prisoners are inducted into the correctional system, have their risks and needs assessed and have an offender rehabilitation plan formulated to cover the duration of their sentence. Prisoners are then transferred to suitable correctional centres elsewhere in Queensland to complete their sentence. A variety of dynamic offender management regimes are utilised in managing the diverse offender population that includes mainstream and protection offenders. Formally known as the Sir David Longland Correctional Centre, the centre was reopened in June 2008 after a two-year redevelopment. The centre has state-of-the-art security including computerised security management systems, surveillance cameras, perimeter intrusion detection systems, x-ray machines and drug detection scanners. The centre also boasts a range of water and energy saving initiatives such as rainwater tanks, water saving fixtures, toilets with flush valves that control the number of flushes in a 24-hour period, timed shower controls and push button basin taps in cells that automatically turn off.

234 Station Road Wacol QLD 4076

Locked Bag 13101 Archerfield QLD 4108 Prisoner Postal Address Locked Bag 2600 MT OMMANEY QLD 4074-27.579461152.924569(07) 3909 1300(07) 3909 1300BCCBookAVisit@corrections.qld.gov.auTo book a personal visit, please email your request with 3 preferences for dates and times to - [BCCBookaVisit@corrections.qld.gov.au](mailto:BCCBookaVisit@corrections.qld.gov.au). If you are unable to send an email, please call the General Enquiries number on (07) 3909 1300 and an email will be sent to the bookings officer on your behalf. Visit bookings are taken from Saturday – Friday for the following Wednesday – Sunday session times and must be made one week in advance. For requests received by email, a confirmation email will be sent to the primary person confirming which date and time has been booked.All visitors attending the centre for the first time are to ensure that they arrive at the centre at least 1.5 hours prior to the scheduled visit. All other visitors are to ensure they arrive at the centre at least 1 hour prior to the scheduled visit timings####Mainstream **Wednesday** - 8.45am-9.45am - 1pm-2pm **Thursday** - 10.30am-11.30am - 1pm-2pm - 2.45pm-3.45pm **Friday** - 10.30am-11.30am - 1pm-2pm **Saturday** - 1pm-2pm - 2.45pm-3.45pm **Sunday** - 8.45am-9.45am - 10.30am-11.30am - 1pm-2pm ###Maximum Security Unit **Saturday** - 8.45am-9.45am - 1pm-2pm **Sunday** - 8.45am-9.45am - 1pm-2pm ###Protection **Wednesday** - 10.30am-11.30am - 2.45am-3.45am **Thursday** - 8.45am-9.45am **Friday** - 8.45am-9.45am - 2.45pm-3.45pm **Saturday** - 10.30am-11.30am **Sunday** - 2.45pm-3.45pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [BCCVisitApplications@corrections.qld.gov.au](mailto:BCCVisitApplications@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Brisbane Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

234 Station Road

Wacol4076Locked Bag 13101Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/eb19884b-566b-4f97-bd2b-e73305c2f586) [Visitor information booklet](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/d432a21d-3aca-4bff-9d67-ebe4ba4950c0) Brisbane Women's Correctional CentreHigh securityBrisbane Women's Correctional Centre, located at Wacol, accommodates female prisoners across two accommodation areas - secure and residential. It also acts as the only reception, assessment and placement centre for female prisoners in southern Queensland. A purpose-built area accommodates up to eight women who are approved to have their children reside with them in custody. In support of the accommodation of children within the facility and the role of women as primary carers, the centre facilitates a number of programs, activities, events and services related to women and children. The centre has a structured daily program consisting of industry, education training programs that provide opportunities to address offending behaviour, and a range of activities designed to enhance personal development. The Helana Jones Centre and Numinbah (female) Correctional Centre are annexures to this centre. The Warwick (Womens) Work camp is aligned to the centre.

Grindle Road Wacol QLD 4076

Locked Bag 2500 Archerfield QLD 4108-27.578914152.913236(07) 3271 9000(07) 3271 9450Monday and Tuesday 8:30am-12noon and 1:00pm-3:30pm Wednesday 8:30am-12noon and 1:00pm-3:00pm Bookings will NOT be taken outside these hours. Permanent bookings are available but must be requested by a prisoner.All visitors over the age of 18 years must be enrolled in the biometric identification system database at the centre. Accordingly, all visitors attending the centre for the first time are to ensure that they arrive at the centre at least 45 minutes prior to the scheduled visit. Returning visitors who have been enrolled in the biometric identification system are to ensure they arrive at the centre at least 30 minutes prior to the visit commencement time.###Personal visits ####Protection - **Saturday** - 8:30am-9:30am - **Sunday** - 12:45pm-1:45pm ####Mainstream - **Saturday** - 12:45pm-1:45pm and 2.15pm-3.15pm - **Sunday** - 8:30am-9:30am and 2:15pm-3:15pm ###Virtual visits ####Mainstream - **Monday to Friday** * 8.15am-9.30am * 9.00am- 9.30am * 9.45am-10.15am * 12.45pm-1.15pm * 1.30pm-2.00pm * 2.15pm-2.45pm * 3.00pm-3.30pm ####Protection - **Wednesday** * 8.15am-8.45am * 9.00am-9.30am * 9.45am-10.15am - **Saturday and Sunday** * 9.00am-9.30am * 9.45am-10.15am ###Legal visits - **Monday and Tuesday (30 minute blocks)** * 8:30am-10:45am (Mainstream) * 1:00pm-3:30pm (Mainstream) - **Wednesday (30 minute blocks)** * 8:30am-10:45am (Protection) - **Thursday (longer consultation time, not restricted to 30 minutes)** * 12:45pm-1:45pm (Mainstream) * 1.00pm-2.00pm (Mainstream) * 2:00pm-3:30pm (Protection) - **Friday (longer consultation time, not restricted to 30 minutes)** * 12:45pm-1:45pm (Protection) * 2.00pm-3.00pm (Protection) * 12.45pm-1.45pm (Mainstream) * 2:00pm-3:30pm (Mainstream)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Brisbane Women’s Correctional Centre for Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Tobacco and other smoking related products are prohibited items within a correctional centre. Tobacco and other smoking related products must not be taken into a correctional centre, and must be either secured in a motor vehicle or visitor locker. No smoking is permitted anywhere in the grounds of a correctional centre, including car parks, walkways, visits processing etc. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Grindle Road

Wacol4076Locked Bag 2500Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/3d2aa4dd-4da6-4aa8-80f8-d9d3115e1d6e) Capricornia Correctional CentreHigh and low securityCapricornia Correctional Centre, which is located 20 kilometres north of Rockhampton, provides facilities for remand, reception and sentenced prisoners. The centre has secure and residential accommodation for high security prisoners and a farm complex for low security prisoners. In 2021 the centre completed a $241 million expansion to increase prisoner capacity as well as upgrades to the infrastructure including industries, kitchen laundry, prisoner processing and the medical unit. The centre offers a wide range of programs and services to prisoners, as well as providing an environment devoted to integrated vocational education and training. The Springsure, Clermont and Blackall Work camps are aligned to the centre.

Bruce Highway North Rockhampton QLD 4701

Locked Mail Bag 11 Red Hill Rockhampton QLD 4701-23.301815150.513703(07) 4912 6200CCCVisits@corrections.qld.gov.au(07) 4912 6214Monday 8.30am-11.30am and 12.30pm-4pm Tuesday 8.30am-11.30am and 12.30pm-4pm Wednesday and Thursday 8.30am-11.30am Bookings will not be taken outside these hours.Please arrive at the Capricornia Correctional Centre at least 1 hour before visit is due to start. Be prepared to leave the visits area at least 20 minutes before the start of your visit. Visitors who arrive after this time may not be accepted for entry.###Contact, Non-Contact and Virtual Visits ###Secure and residential **Friday** - 9am-10am - 10.30am-11.30am - 4pm-5pm **Saturday** - 9am-10am - 10.30am-11.30am **Sunday** - 1pm-2pm - 2.30pm-3.30pm - 4pm-5pm (Child Free) ###Protection **Friday** - 1pm-2pm - 2.30pm-3.30pm **Saturday** - 1pm - 2pm - 2.30pm - 3.30pm - 4pm-5pm (Child Free) **Sunday** - 9am-10am - 10.30am-11.30am ###Farm **Saturday** - 1.30pm-2.30pm **Sunday** - 8.30am-9.30am - 1.30pm-2.30pm Virtual visits are half an hour sessions. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [CCCVisits@corrections.qld.gov.au](mailto:CCCVisits@corrections.qld.gov.au)A free transport service is available for visitors to the Capricornia Correctional Centre to the Saturday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. <b>Black and White Cabs</b> - Contact details (for passengers) – During business hours - (07) 3184 0103 and after hours (07) 3860 1877. Pickup/ drop off locations – Rockhampton Train Station, Caltex George Street, Musgrave Street (near the bridge), Stockland Mall, additional locations along Yaamba Road and the Bruce Highway, and Capricornia Correctional Centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Bruce Highway

North Rockhampton4701Locked Mail Bag 11Redhill Rockhampton4701[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/4b5a2f37-23ac-4479-9647-e600de29a929) Helana Jones CentreLow securityThe Helana Jones Centre, located at Albion, accommodates low risk female prisoners in home style accommodation.

374 Sandgate Road Albion QLD 4010

PO Box 30 Albion QLD 4010-27.428751153.042946(07) 3624 8033(07) 3624 8033Monday-Thursday 1-3pm Visitors must arrive at the centre 30 minutes prior to the commencement of the visit session**Saturday** - 10.00am-11.00am **Sunday** - 10.00am-11.00amOnly approved food and drink items are permitted on visits. Visitors are to ensure they have appropriate forms of identification to show to centre staff. Mail box size lockers are provided for the storage of personal items (e.g. mobile phones, wallets). Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

374 Sandgate Road

Albion4010PO Box 30Albion4010[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/76bb441b-d359-47b2-af33-4d6fdbc930a9) [Visitor brochure](https://www.publications.qld.gov.au/dataset/correctional-centre-information-booklets/resource/5f126c21-6422-4db0-a2f2-b7d018b7e13e) Lotus Glen Correctional CentreHigh and low securityThe Lotus Glen Correctional Centre, located 25 kilometres south of Mareeba, accommodates high and low security prisoners and provides a remand and reception. The centre's catchment area for its prisoner population includes Northwest to Mount Isa, east to Cairns and north to the Cape York Region across to the Torres Strait Islands. The centre is client centric and aims to build cultural safety in its programs and services, as approximately 70 per cent of the prisoner population are Aboriginal and/or Torres Strait Islander. The centre delivers programs to address criminogenic needs to increase community safety and provides high quality assessment, case management and intervention services to promote mental health and wellbeing. Prisoners are provided opportunity to engage in meaningful employment activities in industry and farm work, building skills that be used upon release to community. The Innisfail Work camp is aligned to the centre.

Chettle Road Mareeba QLD 4880

Private Mail Bag 1 Mareeba QLD 4880-17.115039145.363922(07) 4093 3911LGCVisits@corrections.qld.gov.au(07) 4093 3911 or; (07) 4092 9212Tuesday-Thursday 9-11am and 1-3pm Visits to the centre arrive at least 1 hour before Visits to the farm arrive at least 15 minutes before###Mainstream **Saturday** - 9am-10am **Sunday** - 9am-10am (child free session) **Saturday & Sunday** - 12.30pm-1.30pm (Farm) ###Secure **Saturday** - 1pm-2pm **Sunday** - 1pm-2pm<b>Down Under Tours</b> A free bus service is available for visitors to the Lotus Glen Correctional Centre for Saturday and Sunday afternoon visit sessions. Bookings must be made for this service. For further information regarding the service please contact Down Under Tours. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Down Under Tours (Aust) Pty Ltd on Non Toll Free (07) 4047 9080. Pickup/ drop off locations – Mill Road bus stop, Edmonton, Stockland Earlville Shopping Centre bus stop , Sunbus bus stop - Raintrees Shopping Centre, Abbot Street bus stop C247 Cairns, Trans North bus stop - Smithfield Shopping Centre, Mareeba KFC, Atherton KFC and, Lotus Glen Correctional Centre.Before entering the centre, visitors are required to empty their pockets and place the contents and any other valuables in a locker. This includes mobile telephones, money, cigarettes, food and drink and jewellery. Toilets should be accessed at the visiting processing centre prior to proceeding to the visit area. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. Visitors who require access to toilets during a visit may have their visit terminated, or revert to non-contact. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Chettle Road

Mareeba4880Private Mail Bag 1Mareeba4880[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/a4f6a991-7f5d-47f4-9f63-02f08315e297) Maryborough Correctional CentreHigh securityMaryborough Correctional Centre, located about seven kilometres north of Maryborough, is a multi-purpose, secure custody facility, that provides secure and residential accommodation. The centre is also a remand and reception centre for offenders from Bundaberg to Gympie and accommodates protection prisoners. The centre has four industry workshops - two metal fabrication workshops, one timber processing workshop and a textile workshop. These workshops not only provide employment for prisoners but also the fabrication of products for businesses and community organisations. The centre also has a range of programs and educational courses designed to assist prisoners with their rehabilitation and reintegration.

Stein Road Aldershot QLD 4650

Locked Mail Bag 1700 Maryborough QLD 4650-25.474975152.641075(07) 4123 7600(07) 4123 7488 and follow the promptsMonday-Wednesday 9-11am and 12.30-3pm Thursday 9-11am Alternatively, you can book online at [MCC Online](https://forms.office.com/Pages/ResponsePage.aspx?id=E_Zyna6O9UW8q0a_RjI2jzBK392viL5NmAgZKHuJHoNURVhRN0cyRlc2WjVGTTBCNUI2QjhaSlZLQS4u) Visit Booking from 7.30am on Saturday for the following week. Booking requests will be processed in order of date and time received. For bookings received via the Online Portal, a confirmation email will be sent to the primary person confirming the date/time of the visit booking by close of business the day before the visit/virtual visit. To submit a Form 27, email to [MCCVisits@corrections.qld.gov.au](mailto:MCCVisits@corrections.qld.gov.au)Arrive at least 1 hour before the visit is due to start’###Secure6 **Saturday** - 8.30am-9.30am - 10.30am-11.30am ###Secure1 **Saturday** - 1.00pm-2.00pm **Sunday** - 8.30am-9.30am - 10.30am-11.30am ###Residential **Saturday** - 3.00pm-4.00pm **Sunday** - 1.00pm-2.00pm - 3.00pm-4.00pm ###Virtual Personal Visits (VPV) ####Secure 6 **Wednesday** - 8.45am, 9.45am, 10.45am **Thursday** - 12.45pm, 1.45pm, 2.45pm **Saturday** - 8.45am, 9.45am, 10.45am ####Secure 1 **Monday** - 12.45pm, 1.45pm, 2.45pm **Tuesday** - 8.45am, 9.45am, 10.45am, 12.45pm, 1.45pm, 2.45pm **Saturday** - 12.45pm, 1.45pm, 2.45pm **Sunday** - 8.45am, 9.45am, 10.45am ####Residential **Wednesday** - 12.45pm, 1.45pm, 2.45pm **Thursday** - 8.45am, 9.45am, 10.45am **Saturday** - 12.45pm, 1.45pm, 2.45pm **Sunday** - 12.45pm, 1.45pm, 2.45pm Contact visits may include a maximum of three (3) persons including children. Only visitors booked prior to the visit will be permitted to attend the sessions. Contact visits are subject to the approval by the General Manager following a criminal history check. Visitors are subject to non-contact or virtual visits pending this approval, which may take up to 6 weeks. Please arrive at the centre at least one hour before the visit is due to start. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [MCCVisits@corrections.qld.gov.au](mailto:MCCVisits@corrections.qld.gov.au)<b>Black and White Cabs</b> - Contact details (for passengers) – All hours - (07) 3860 1877. A free transport service is available for visitors to the Maryborough Correctional Centre to the Saturday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. Pickup/ drop off locations – Hervey Bay Stockland Shopping Centre, Boat Harbour Drive, Woolworths Urangan bus pick-up area, Maryborough West Transit Centre (Railway Station and bus stop), Maryborough Motel Walker Street, additional locations along Booral Road Maryborough, Hervey Bay Road and Saltwater Creek Road, and Maryborough Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing StatewideOperationsCommunications@Corrections.qld.gov.au Funds are transferred into the prisoner’s trust account the next business day. For assistance please email uts.au@unilink.com or phone 1800 953 849 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Stein Road

Aldershot4650Locked Mail Bag 1700Maryborough4650[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/c8dc1fed-ca0d-4a07-9f24-9835dabe1689) Numinbah Correctional CentreLow securityThe Numinbah Correctional Centre is a low security centre located 100 kilometres south of Brisbane in the Gold Coast hinterland. The centre and surrounding property is located on over 770 hectares. The centre encourages a self-directed rehabilitation model to prepare prisoners for release to the community or community-based supervision. Prisoners are encouraged to work and obtain new skills, with work including landscaping, Pups in Prison program, sewing, and farm work. Prisoners also participate in community service work which includes cleaning, mowing, gardening, painting, maintenance and animal care. The Centre also breed cattle, with prisoners responsible for feeding and caring for the animals, and assisting with all farm work including maintenance, weed control and fence repair or reconstruction. The centre has an on-site koala fodder plantation which has over 400 eucalyptus trees which are harvested to feed koalas in care. They also grow native plants from seed in the on-site nursery, which are available to use in conservation and rehabilitation projects across Southeast Queensland. Attached to Numinbah Correctional Centre is the Warwick Work Camp (WWC).

2458 Nerang-Murwillumbah Road Numinbah Valley QLD 4211

Private Mail Bag 1 Nerang QLD 4211-28.161177153.206082(07) 5533 4131(07) 5533 4131 Monday, Tuesday and Wednesday from 8.30am-12noon ONLY. Bookings will not be taken outside these hours.All other visitors are to ensure they arrive at the centre prior to 9.15am**Saturday** - 9:30am-11:30am **Sunday** - 9:30am-11:30am Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [NCCVisits@Corrections.qld.gov.au](mailto:NCCVisits@Corrections.qld.gov.au)A free bus service is available for visitors to the Numinbah Correctional Centre for the Saturday morning visit session. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Passengers need to arrive 15 minutes prior to departure. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Beenleigh Train Station, Nerang Train Station, and Numinbah Correctional Centre. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

2458 Nerang-Murwillumbah Road

Numinbah Valley4211Private Mail Bag 1Nerang4211[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/dbe7886d-aeb5-4519-894c-f9ca43b239f1) Palen Creek Correctional CentreLow security(Annexed to Borallon Training and Correctional Centre) Palen Creek Correctional Centre is situated about 100 kilometres south of Brisbane and accommodates low security male prisoners. The centre operates industries such as cattle and farm produce which supply the centre's kitchens. The centre operates within an open campus style rural environment and maximises opportunities for prisoners to participate in and benefit from high quality rehabilitative programs. The Mitchell, Charleville, Dirranbandi and St George Work camps are aligned to the centre. Palen Creek Correctional Centre and its associated Work Camps provide valuable community assistance to approximately 141 community organisations.

12113 Mt Lindesay Highway Rathdowney QLD 4287

Private Mail Bag 1 Rathdowney QLD 4287-28.270678152.811599(07) 5544 3700(07) 5544 3111Tuesday-Wednesday 9-11am and 1-3pm Friday 9-10am (for prisoners transferred on a Thursday) Permanent bookings are not currently available.Please arrive 30 minutes prior to the start of your visit for processing.**Saturday** - 8.30am-9:30am - 10.30am-11:30am **Sunday** - 8.30am-9:30am - 10.30am-11:30am Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: [PalenCreekVisits@corrections.qld.gov.au](mailto:PalenCreekVisits@corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Palen Creek Correctional Centre for the Saturday morning visit session. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Altandi train Station, Sunnybank Hills Bus Stop, and Palen Creek Correctional Centre. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. No food, drink or tobacco products are permitted to be brought in. However, you may bring one of each of the below items with you when accompanied by children under school age. - 1 Nappy - Baby wipes - 1 bottle with formula (premade) - 1 Breastfeeding cover blanket (if you choose) Bottle warming facilities are provided for warming baby bottles. You may do this on entry or exit of the facility. Prams, push chairs, nappy bags and strollers are not permitted to enter the facility. Visitors are to be allocated a table to sit at for the duration of the visit. If the visitor would like to move to the grass area with their child/children, this will be at the discretion of the supervising officer and Correctional Supervisor on that day. Visitors will be provided with the Appropriate Dress Standards Notice when they receive their approval letter for entry to the facility. Any visitor who is not compliant with the appropriate dress standards will not be allowed entry to the visit session. They will be afforded the opportunity to change however if they are unable to do so the visit will be cancelled and documented on IOMS. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

12113 Mt Lindesay Highway

Rathdowney4287Private Mail Bag 1Rathdowney4287[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/d0b18f9c-1c81-43a1-bf7a-81cba353724d) Southern Queensland Correctional CentreHigh securityOpening in January 2012, the Southern Queensland Correctional Centre (SQCC), is the first completed stage of the Southern Queensland Correctional Precinct. The Centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security. It houses both secure and residential prisoners. SQCC is staffed by a variety of different professions including Administration officers, Counsellors, Education and Program officers, Psychologists, Trade Instructors, Cultural Liaison Officers and Landscapers. The women at SQCC have a wide range of employment opportunities within the Centre in areas including food services, horticulture, laundry operations and manufacturing. Southern Queensland Correctional Centre works to address offending behaviours by offering a various therapeutic interventions and substance abuse counselling. SQCC encourages women to prepare themselves for success upon release into the community and delivers a varied suite of educational and vocational programs in which women can receive Certificate II and III qualifications. As one of the newest Correctional Centres in Queensland, it is equipped with a number of water and energy saving features including toilets with flush valves that control the number of flushes in a 24-hour period, timed shower controls and stormwater harvesting.

Millers Road Spring Creek QLD 4343

Locked Bag 1008 Gatton QLD 4343-27.482126152.330372(07) 5466 6888(07) 5466 6890Monday 9am-3pm(Wednesday visits) Tuesday 9am-12pm(Wednesday visits) Monday-Thursday 9am-3pm(Saturday/Sunday visits) Friday 9am-12pm (Saturday/Sunday visits)Visitors must arrive no later than ½ hour prior to their selected booking time.###Mainstream **Wednesday** - 9am-11am **Saturday** - 9am-11am - 1.30pm-3.30pm **Sunday** - 9am-11am - 1.30pm-3.30pm Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address below or by email to: [SQCCVisitsProcessing@Corrections.qld.gov.au](mailto:SQCCVisitsProcessing@Corrections.qld.gov.au)<b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Southern Queensland Correctional Centre for the Sunday afternoon visit session. Bookings must be made for this service. For further information contact the Prison Transport Group Inc. Visitors MUST be an approved visitor to use this service. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Ipswich Train Station, and Southern Queensland Correctional Centre. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Prisoners' visits entitlements change in accordance with their Incentives and Earned Privileges status. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Millers Road

Spring Creek4343Locked Bag 1008Gatton4343[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/51338a2f-f951-49e0-bd5a-5da5f020e4ad) Townsville Correctional CentreHigh and low securityThe Townsville Correctional Complex is located approximately 15 kilometres from Townsville. The male and female secure centres are reception and remand facilities. Both centres accommodate mainstream with the male centre also accommodating protection prisoners. Townsville Correctional Complex also has both a male and a female low custody centre. The centre supports laundry, tailor shop, metal shop, kitchens, and farm industries for employment of prisoners. In addition to centre requirements, the laundry and tailor shop provide services under contract to the community. Prisoners from the low custody sites also deliver community service projects in the Townsville community. The Bowen Women's Work camp is aligned to the Townsville Women's Correctional Centre. The Julia Creek, Boulia and Winton Work Camps are aligned to the Townsville Men’s Correctional Centre. All work camps assist in the community completing community projects, special events and general upkeep of parks and gardens around the shire.

22 Dwyer Street Stuart QLD 4811

PO Box 5574 Townsville QLD 4810-19.347313146.843586(07) 4430 5999TCCVisitProcessing@corrections.qld.gov.au(07) 4430 5430Monday-Thursday 9.00am-4.00pm for all visit bookings Arrive at least 1 hour before###Secure Male **Saturday** - 9.0am-10.30am ###S11-S13, McCann accommodation, Village accommodation **Saturday and Sunday** - 12.15pm–1.15pm ###McCann accommodation and Village accommodation **Saturday and Sunday** - 2.45pm–3.45pm ###Protection Male **Sunday** - 9.30am–10.30am ###Male Farm Complex **Saturday and Sunday** - 12.30pm–2.30pm ###Women’s **Saturday and Sunday** - 9.30am–10.30am - 12.15pm–1.15pm - 2.45pm–3.45pm ###Women’s low/open **Saturday and Sunday** - 12.00pm–2.00pm<b>Black and White Cabs</b> Contact details (for passengers) – During business hours - (07) 4727 0800 after hours (07) 3860 1877. A free transport service is available for visitors to the Townsville Correctional Complex to the Saturday and Sunday (morning and afternoon) visit sessions. Bookings must be made for this service. For further information please contact Black and White Cabs. Mobility services can be accommodated if required. Pickup/ drop off locations – Riverway Drive, Willow Shopping Centre, Ross River Road, Townsville Shopping Centre, Garbutt Shopping Centre, Townsville Railway Station, Breakwater Ferry Terminal, Fairfield Central Shopping Centre, Southward Road bus stop, and Townsville Correctional Centre precinct. There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. The maximum number of visitors per offender is: - 3 adults and 4 children – contact visit - 3 adults and 2 children – non contact visit There are no toilet facilities available at the prisoner visits area. Toilet facilities are available in the administration building for visitors to use before and after their visit session. Personal lockers are available for visitors in the foyer of the visits area. There are dress and behaviour standards that visitors must adhere to. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

22 Dwyer Street

Stuart4811PO Box 5574Townsville4810[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/e88301cc-7ab2-4202-b1cc-4587fdc8ed40) Wolston Correctional CentreHigh securityWolston Correctional Centre, adjacent to Brisbane Women's Correctional Centre at Wacol, accommodates male protection prisoners. The centre takes an integrated approach to the delivery of services to prisoners through a structured day timetable, which enables half of the prisoners employed in industries to work in the morning and the other half in the afternoon. Metal fabrication, paint and powder coating, textiles and assembly workshops are the major industrial workshops at Wolston Correctional Centre. Industries operate seven days a week, 12 hours a day. This allows workers to attend programs, education, vocational training and to use other prisoner services during the part of the day they are not required for work. The centre delivers a broad range of intervention and general offending programs and delivers a range of sexual offending treatment programs.

Grindle Road Wacol QLD 4076

Locked Bag 2000 Archerfield QLD 4108-27.578914152.913236(07) 3271 9500WolstonCCBookAVisit@corrections.qld.gov.auTo book a visit, please email your request with three preferences for dates and times to WolstonCCBookAVisit@corrections.qld.gov.au Visit bookings must be made at least one to two weeks in advance. Booking requests will be processed in order of date and time received. A confirmation email will be sent to the primary person confirming which date/time has been booked. If you are unable to send an email, please call the General Enquiries number on (07) 3271 9500 and an email will be sent to the bookings officer on your behalf. Once the booking is made a staff member will call the visitor and confirm the visit is booked.Please arrive at the centre at least 45 minutes before your visit is due to start. Visitors attending the centre for the first time should arrive at least 1 hour prior.###Secure **Thursday and Friday** - 8:15am - 9:15am - 9:45am - 10:45am - 11:15am - 12:15pm **Saturday and Sunday** - 8:30am - 9:30am - 10:00am - 11:00am ###Residential **Thursday and Friday** - 1.15pm - 2.15pm - 2.45pm - 3.45pm - 4.45pm - 5.45pm **Saturday and Sunday** - 12:45pm - 1:45pm - 2:30pm - 3:30pm <b>Prison Transport Group Inc.</b> A free bus service is available for visitors to Wolston Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs to occur ongoing in a loop of the route.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Tobacco and other smoking related products are prohibited items within a correctional centre. Tobacco and other smoking related products must not be taken into a correctional centre, and must be either secured in a motor vehicle or visitor locker. No smoking is permitted anywhere in the grounds of a correctional centre, including car parks, walkways, visits processing etc. Nappies will be provided at the centre. Visitors may bring in one bottle and one bib (containers are not permitted). No hand-washing facilities are available inside the centre. No money or drinks are allowed to be brought into the centre. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Grindle Road

Wacol4076Locked Bag 2000Archerfield4108[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/b30b572a-ac37-47a4-97a7-7bcdaa435d41) Woodford Correctional CentreHigh securityWoodford Correctional Centre is situated about 100 kilometres north of Brisbane in the rural community of Woodford. The centre is specifically designed for high security male prisoners consisting of secure, residential and protection accommodation. The centre also has a Maximum-Security Unit. The centre incorporates state-of-the-art physical and electronic security systems while maintaining a very interactive staff/prisoner management regime. Woodford Correctional Centre has a large industries base with 12 Industry Workshops, Main Store, Education Workshop, and a team of landscapers.

Neurum Road Woodford QLD 4514

Private Mail Bag 1 Woodford QLD 4514-26.949955152.75776(07) 5422 5200(07) 5422 5205Monday-Thursday 9-11.30am and 1-3pmArrive at least half an hour before###Mainstream **Monday** - 8.30am-9.30am - 10am-11am - 1pm-2pm - 2.30pm-3.30pm **Thursday** - 8.30am-9.30am - 10am-11am **Saturday** - 1pm-2pm - 2.30pm-3.30pm ###Residential **Thursday** - 1pm-2pm - 2.30pm-3.30pm **Friday** - 8.30am-9.30am - 10am-11am - 1pm-2pm - 2.30pm-3.30pm **Sunday** - 8.30am-9.30am - 10am-11am ###Protection **Saturday** - 8.30am-9.30am - 10am-11am **Sunday** - 1pm-2pm - 2.30pm-3.30pm ###Maximum security unit **Saturday** - 9.50am-10.50am - 12.30pm-1.30pm - 1.50pm-2.50pm **Sunday** - 9.50am-10.50am - 12.30pm-1.30pm - 1.50pm-2.50pm ###Virtual Mainstream and Residential **Monday-Saturday** - 8.30am-11am - 1.30pm-4pm ###Virtual Protection **Monday-Sunday** - 8.30am-11am - 1.30pm-4pm ###Visits Visits are limited to three people (3 adults; or 2 adults/1 child; or 1 adult/2 children) per session. One adult visit per week (Monday to Sunday) is permitted. Special visits are to be applied for to the General Manager by the prisoner. Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address below or by email to: [woodfordvisitsprocessing@corrections.qld.gov.au](mailto:woodfordvisitsprocessing@corrections.qld.gov.au) ###Virtual Personal Visits Virtual personal visits (VPVs) are available Monday to Sunday* and can be arranged by completing a Virtual Visit Booking Form and emailing it to [woodfordvisitsprocessing@corrections.qld.gov.au](mailto:woodfordvisitsprocessing@corrections.qld.gov.au). Two Virtual Visits per week are permitted. You will receive an email confirmation of your booking, and closer to the time of your booking you will also receive the link to join the virtual meeting. \* Available time slots may vary depending on prisoner unit <b>Prison Transport Group Inc.</b> A free bus service is available for visitors to the Woodford Correctional Centre for the Monday, Friday and Sunday afternoon visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc. Mobility services can be accommodated if required. <b>Contact details (for passengers)</b> – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit [www.prisontransport.com.au](https://www.prisontransport.com.au) Pickup/ drop off locations – Roma Street precinct, Caboolture Rail Station, Woodford township, and Woodford Correctional Centre.There are three methods of depositing money into prisoner trust accounts: 1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail. 2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing [StatewideOperationsCommunications@Corrections.qld.gov.au](mailto:StatewideOperationsCommunications@Corrections.qld.gov.au). Funds are transferred into the prisoner’s trust account the next business day. For assistance please email [uts.au@unilink.com ](mailto:uts.au@unilink.com ) or phone 1800 953 849. 3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts. Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact. For more information, including rules and regulations when visiting, see – [Visiting a prisoner](http://www.qld.gov.au/law/sentencing-prisons-and-probation/prisons-and-detention-centres/visiting-a-prisoner/visiting-a-prisoner/).

Neurum Road

Woodford4514Private Mail Bag 1Woodford4514[Visitor factsheet](https://publications.qld.gov.au/dataset/correctional-centre-visitor-fact-sheets/resource/1e357641-9afd-48fe-9eb2-94eb802354ce)