NETWORK-Availability of information needed to plan a trip

4.56

4.39

4.37

4.42

4.52

4.49

NETWORK-Ease of transferring

4.42

4.36

4.37

3.82

4.11

4.0

NETWORK-Ease of using the service overall

4.73

4.6

4.68

4.69

4.66

4.49

NETWORK-Frequency of services

4.58

4.22

4.04

4.43

4.5

4.25

OFF BOARD-Accessibility of the station / stop / terminal

4.77

4.45

4.64

4.7

4.76

4.57

OFF BOARD-Availability of information at the station / stop / terminal

4.49

4.28

4.54

4.58

4.67

4.42

OFF BOARD-Cleanliness at the station / stop / terminal

4.53

4.44

4.57

4.55

4.77

4.62

OFF BOARD-Convenience of starting location

4.48

4.4

4.66

4.38

4.65

4.44

OFF BOARD-Feeling safe at the station / stop / terminal

4.67

4.56

4.6

4.53

4.69

OFF BOARD-The design of off-board facilities

4.41

4.11

4.33

4.54

4.58

4.27

OFF BOARD-The ease of transferring between services

4.76

4.32

4.38

4.35

4.69

4.53

ON BOARD-Accessibility

4.88

4.65

4.6

4.82

4.77

4.71

ON BOARD-Availability of information on-board

4.65

4.35

4.43

4.54

4.59

4.52

ON BOARD-Availability of seating

4.61

4.42

4.41

4.49

4.64

4.49

ON BOARD-Cleanliness on board

4.76

4.63

4.69

4.5

ON BOARD-Comfort of the ride

4.71

4.7

4.64

4.76

4.69

4.63

ON BOARD-Comfort on-board

4.64

4.55

4.47

4.52

4.65

4.35

ON BOARD-Cost of the trip

4.85

4.81

4.8

4.99

4.92

ON BOARD-Feeling safe on board

4.73

4.74

4.76

4.8

4.68

ON BOARD-Friendliness or helpfulness of the driver

4.84

4.67

4.69

4.73

4.66

4.8

ON BOARD-Journey time

4.84

4.7

4.5

4.72

4.83

4.62

ON BOARD-Punctuality

4.84

4.57

4.48

4.75

4.82

4.54

OVERALL-Experience on last trip

4.86

4.47

4.61

4.56

4.72

4.68

OVERALL-Overall experience with the network

4.8

4.49

4.62

4.53

4.72

4.71