NETWORK-Availability of information needed to plan a trip

4.37

4.42

4.52

4.49

4.6

4.66

NETWORK-Ease of transferring

4.37

3.82

4.11

4.0

4.37

4.39

NETWORK-Ease of using the service overall

4.68

4.69

4.66

4.49

4.68

4.7

NETWORK-Frequency of services

4.04

4.43

4.5

4.25

4.1

4.33

OFF BOARD-Accessibility of the station / stop / terminal

4.64

4.7

4.76

4.57

4.66

OFF BOARD-Availability of information at the station / stop / terminal

4.54

4.58

4.67

4.42

4.56

4.45

OFF BOARD-Cleanliness at the station / stop / terminal

4.57

4.55

4.77

4.62

4.41

4.42

OFF BOARD-Convenience of starting location

4.66

4.38

4.65

4.44

4.39

4.4

OFF BOARD-Feeling safe at the station / stop / terminal

4.6

4.53

4.69

4.5

4.65

OFF BOARD-The design of off-board facilities

4.33

4.54

4.58

4.27

4.26

4.09

OFF BOARD-The ease of transferring between services

4.38

4.35

4.69

4.53

4.44

4.49

ON BOARD-Accessibility

4.6

4.82

4.77

4.71

4.78

ON BOARD-Availability of information on-board

4.43

4.54

4.59

4.52

4.7

4.69

ON BOARD-Availability of seating

4.41

4.49

4.64

4.49

4.33

4.65

ON BOARD-Cleanliness on board

4.63

4.69

4.5

4.64

4.72

ON BOARD-Comfort of the ride

4.64

4.76

4.69

4.63

4.69

4.8

ON BOARD-Comfort on-board

4.47

4.52

4.65

4.35

4.56

4.69

ON BOARD-Cost of the trip

4.8

4.99

4.92

4.77

4.95

ON BOARD-Feeling safe on board

4.74

4.76

4.8

4.68

4.71

4.78

ON BOARD-Friendliness or helpfulness of the driver

4.69

4.73

4.66

4.8

4.56

4.82

ON BOARD-Journey time

4.5

4.72

4.83

4.62

4.76

4.58

ON BOARD-Punctuality

4.48

4.75

4.82

4.54

4.72

4.85

OVERALL-Experience on last trip

4.61

4.56

4.72

4.68

4.52

4.71

OVERALL-Overall experience with the network

4.62

4.53

4.72

4.71

4.52

4.62