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Injury nature for all TMR employee work injuries
Nature of injury for all Department of Transport and Main Roads' employee work injuries. -
Injury mechanism for TMR employee injuries
Injury mechanism for all Department of Transport and Main Roads' employee injuries. -
Injury mechanism for TMR employee work injuries
Injury mechanism for all Department of Transport and Main Roads' employee work injuries. -
Incident potential for TMR employee injuries
Incident potential (seriousness) for all Department of Transport and Main Roads' employee injuries. -
Incident potential for TMR employee work injuries
Incident potential (seriousness) for all Department of Transport and Main Roads' employee work injuries. -
Hours of day for all TMR employee injuries
Time of day for all Department of Transport and Main Roads' employee injuries -
Hours of day for all TMR employee work injuries
Time of day for all Department of Transport and Main Roads' employee work injuries -
Non-generic call centre enquiries last month
Daily call centre enquiries for last month, where the caller made a non-generic registration enquiry. -
SBS queue daily call centre enquiries
Daily call centre enquiries for last month—consolidated statistics for the 'SBS queue'. -
Daily registration calls from SSQ last month
Call centre enquiries daily for last month where the caller made a non-generic registration enquiry. -
Registration call centre enquiries daily for last month
Registration call centre enquiries daily for last month—callers reaching Transport and Main Roads and and being concierged to a trained Transport and Main Roads operator. -
'Main queue' monthly call centre enquiries for last month
Monthly call centre enquiries for last month—consolidated statistics for the 'main queue'. -
'Main queue' daily call centre enquiries for last month
Daily call centre enquiries for last month—consolidated statistics for the 'main queue'. -
Driver licensing call centre enquiries daily for last month
Driver Licensing call centre enquiries daily for last month—callers reaching Transport and Main Roads and being concierged to a trained Transport and Main Roads operator. -
Complex call centre enquiries last month by day
Daily complex call centre enquiries for last month. These are calls received by one of the Transport and Main Roads contact numbers. -
Daily National Heavy Vehicle Regulator (NHVR) calls for last month
Daily National Heavy Vehicle Regulator (NHVR) calls for last month—for callers to Transport and Main Roads phone numbers. -
Daily complex licence enquiries last month
Daily complex license enquiries through the call centre enquiries for last month. -
Daily licensing call centre enquiries for last month
Daily call centre enquiries for last month where the caller made a non-generic licensing enquiry. -
Daily complex call centre enquiries for last month
Daily complex call centre enquiries for last month. These are calls that were received by Transport and Main Roads that were concierged to a trained Transport and Main Roads... -
Daily call centre enquires—call routing failure
Daily call centre enquiries for last month where the call centre routing failed (for any reason) and a caller was routed to next available trained operator.