Customer experience - tram
Monthly report of customer experience of TransLink tram services.
Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.
|Last updated||March 10, 2020|
|Created||September 10, 2019|
|License||Creative Commons Attribution 3.0|