Patronage and complaints


Weekly complaints received by TransLink division. Complaints are categorised as either go card related or non- go card related. Includes passenger volumes and complaints per 10,000 trips.

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Data Dictionary

Column Type Label Description
Week ending timestamp
Passenger trips numeric
Customer complaints on go card numeric
Customer service complaints other than go card text
Customer complaints (go card) per 10,000 trips numeric
Customer complaints (other than go card) per 10,000 trips numeric

Additional Information

Last updated July 12, 2021
Created August 28, 2015
Format CSV
License Creative Commons Attribution 3.0
Size 17 bytes
Data usability rating :
Contains open format machine-readable open data.