Customer experience – overall

URL: https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv

Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Column Type Label Description
Categories text
Feb-24 text
Mar-24 text
Apr-24 text
May-24 text
Jun-24 text
Jul-24 text

Additional Information

Field Value
Data last updated 16 September 2024
Metadata last updated 16 September 2024
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
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Data usability rating :
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