Customer experience – overall

URL: https://translink.com.au/sites/default/files/assets/resources/about-translink/reporting-and-publications/open-data/customer-experience-overall.csv

Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Column Type Label Description
Categories text
Feb-23 text
Mar-23 text
Apr-23 text
May-23 text
Jun-23 text
Jul-23 text

Additional Information

Field Value
Data last updated 14 September 2023
Metadata last updated 13 February 2024
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
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Data usability rating :
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