Customer experience – overall
Monthly report of customer experience of Translink public transport services.
Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| Categories | text | ||
| Feb-23 | text | ||
| Mar-23 | text | ||
| Apr-23 | text | ||
| May-23 | text | ||
| Jun-23 | text | ||
| Jul-23 | text |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 14 September 2023 |
| Metadata last updated | 10 April 2024 |
| Created | 10 September 2019 |
| Format | CSV |
| License | Creative Commons Attribution 3.0 |
| Align default schema | False |
| Archiver | {'resource_timestamp': '2021-07-12T01:25:21.238981', 'status_id': 0, 'is_broken': False, 'reason': '', 'url_redirected_to': None, 'cache_filepath': 'archive/c1/c1984b8b-3822-41b0-bf90-b18b4a930072/customer-experience-overall.csv', 'cache_url': 'https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/archive/customer-experience-overall.csv', 'size': 1820, 'mimetype': 'text/csv', 'hash': 'a10e598c5aafb2407c515ef589bd3764781967cf', 'etag': None, 'last_modified': None, 'first_failure': None, 'last_success': '2023-09-13T22:21:00.648496', 'failure_count': 0, 'created': '2020-10-06T14:40:42.964201', 'updated': '2023-09-13T22:21:00.648496', 'status': 'Archived successfully', 'is_broken_printable': 'Downloaded OK'} |
| Datastore active | True |
| Datastore contains all records of source file | False |
| Has views | True |
| Hash | 42a4707dcee82fb04c2b3999179047d5 |
| Id | c1984b8b-3822-41b0-bf90-b18b4a930072 |
| Nature of change | add-new-time-series |
| Package id | b33b4ed9-0db4-4c1b-8f85-664ca0d42a54 |
| Position | 2 |
| Qa | {'resource_timestamp': None, 'archival_timestamp': '2023-09-13T22:21:00.648496', 'openness_score': 3, 'openness_score_reason': 'Content of file appeared to be format "CSV" which receives openness score: 3.', 'format': 'CSV', 'created': '2020-10-06T06:36:33.033608', 'updated': '2023-09-13T22:21:06.295827'} |
| Size | 2 bytes |
| State | active |
| Update frequency | annually |
| Update frequency days | {"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365} |
| Validation status | success |
| Validation timestamp | 6 months ago |
| Size | 2 bytes |
| Aligned with default data schema | FALSE |
Data usability rating
:
Contains open format machine-readable open data.
Link is ok
Link checked: 14 September 2023
Link checked: 14 September 2023