Customer experience – overall


Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Column Type Label Description
Categories text
Feb-23 text
Mar-23 text
Apr-23 text
May-23 text
Jun-23 text
Jul-23 text

Additional Information

Field Value
Data last updated 14 September 2023
Metadata last updated 13 February 2024
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
Align default schemaFalse
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Datastore activeTrue
Datastore contains all records of source fileFalse
Has viewsTrue
Nature of changeadd-new-time-series
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Update frequencyannually
Update frequency days{"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365}
Validation statussuccess
Validation timestamp5 months ago
Size 2 bytes
Aligned with default data schema FALSE
Data usability rating :
Contains open format machine-readable open data.