1. Home
  2. Organisations
  3. Transport and Main Roads
  4. TransLink monthly ...
  5. Customer experience – overall

Customer experience – overall

URL: https://translink.com.au/sites/default/files/assets/resources/about-translink/reporting-and-publications/open-data/customer-experience-overall.csv?m

Monthly report of customer experience of TransLink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

Fullscreen Embed

This resource view is not available at the moment. Click here for more information.

Download resource

Data Dictionary

Column Type Label Description
Categories text
Aug-19 numeric
Sep-19 numeric
Oct-19 numeric
Nov-19 numeric
Dec-19 numeric
Jan-20 numeric

Additional Information

Field Value
Last updated July 10, 2020
Created September 10, 2019
Format CSV
License Creative Commons Attribution 3.0
Size 2 bytes