Customer experience – overall

datastore Active

URL: https://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv

Monthly report of customer experience of Translink public transport services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Data Dictionary

Additional Information

Field Value
Data last updated 14 July 2025
Metadata last updated 14 July 2025
Created 10 September 2019
Format CSV
License Creative Commons Attribution 3.0
Size 1.5 KiB
Aligned with default data schema FALSE
do not validateTrue
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Ckan urlhttps://www.data.qld.gov.au
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Ignore hashFalse
Mimetypeapplication/csv
Nature of changeadd-new-time-series
Original urlhttps://www.data.qld.gov.au/dataset/b33b4ed9-0db4-4c1b-8f85-664ca0d42a54/resource/c1984b8b-3822-41b0-bf90-b18b4a930072/download/customer-experience-overall.csv
Package idb33b4ed9-0db4-4c1b-8f85-664ca0d42a54
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Resource idc1984b8b-3822-41b0-bf90-b18b4a930072
Set url typeFalse
Size1.5 KiB
Stateactive
Task created2025-07-14 01:36:44.036445
Update frequencymonthly
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Url typeupload
Validation statussuccess
Validation timestamp2 years ago
Data usability rating :
Contains open format machine-readable open data.