Customer experience – ferry


Monthly report of customer experience of TransLink ferry services.

Metrics include: Punctuality, Journey time, Frequency of services, Comfort of the ride, Availability of seating, Availability of information, Helpfulness of staff members, Feeling safe onboard, Accessibility and Cost of the trip.

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Field Value
Last updated September 10, 2019
Created September 10, 2019
Format CSV
License Creative Commons Attribution 3.0
Size 2 bytes