QCS Client Complaints Data

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URL: https://www.data.qld.gov.au/dataset/6b8c0abf-2427-49d7-88f1-49e20f098dd2/resource/83b3497b-7afd-41b7-8194-2845c73060d8/download/opd_complaints_file-v2.csv

QCS Client Complaints data from 2017-18 to 2023-24 financial years.

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Data Dictionary

Additional Information

Field	Value
Data last updated	22 November 2024
Metadata last updated	22 November 2024
Created	29 January 2024
Format	CSV
License	Creative Commons Attribution 4.0
Size	3.1 KiB
Aligned with default data schema	FALSE
do not validate	True
Align default schema	False
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Ckan url	https://www.data.qld.gov.au
Datastore active	True
Datastore contains all records of source file	True
Has views	True
Hash	b3fff80337b3ff4cd9779bdcb4ec801d
Id	83b3497b-7afd-41b7-8194-2845c73060d8
Ignore hash	False
Mimetype	text/csv
Nature of change	add-new-time-series
Original url	https://www.data.qld.gov.au/dataset/6b8c0abf-2427-49d7-88f1-49e20f098dd2/resource/83b3497b-7afd-41b7-8194-2845c73060d8/download/opd_complaints_file-v2.csv
Package id	6b8c0abf-2427-49d7-88f1-49e20f098dd2
Position	0
Qa	{'resource_timestamp': None, 'archival_timestamp': '2024-01-29T06:07:05.290390', 'openness_score': 3, 'openness_score_reason': 'Content of file appeared to be format "CSV" which receives openness score: 3.', 'format': 'CSV', 'created': '2024-11-22T05:22:23.546685', 'updated': '2024-11-22T05:38:56.901406'}
Resource id	83b3497b-7afd-41b7-8194-2845c73060d8
Set url type	False
Size	3.1 KiB
State	active
Task created	2024-11-22 05:38:41.856877
Update frequency	annually
Update frequency days	{"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365, "biennially": 730, "quadrennially": 1460}
Url type	upload

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Contains open format machine-readable open data.

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Link checked: 29 January 2024

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QCS Client Complaints Data

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Data Dictionary

1.Financial Year text

2.Number of standard complaints received numeric

3.Number of both standard and human rights complaints received numeric

4.Number of human rights complaints received numeric

5.Total number of complaints received numeric

6.Total number of human rights complaints received numeric

7.Number of complaints received by Operational Support (Custodial numeric

8.Number of complaints received by High Risk Offender Management numeric

9.Number of complaints received by Custodial Operations numeric

10.Number of complaints received by Community Corrections numeric

11.Number of complaints received by Specialist Operations numeric

12.Number of complaints received by Office of the Commissioner numeric

13.Number of complaints received by Organisational Capability numeric

14.Number of complaints received by the Parole Board Secretariat text

15.Number of standard complaint issues received numeric

16.Number of human rights complaint issues received numeric

17.Total number of complaint issues received numeric

18.Number of complaint issues received about access numeric

19.Number of complaint issues received about employment numeric

20.Number of complaint issues received about minors numeric

21.Number of complaint issues received about offender management numeric

22.Number of complaint issues received about offender programs numeric

23.Number of complaint issues received about offender release numeric

24.Number of complaint issues received about searches numeric

25.Number of complaint issues received about staff numeric

26.Number of complaint issues received about visitors and liaison numeric

27.Number of complaint issues received about other issues numeric

28.Number of complaint issues received where no issue listed as at numeric

29.Number of closed complaints with the outcome of complaint subst numeric

30.Number of closed complaints with the outcome of complaint parti numeric

31.Number of closed complaints with the outcome of conciliation/me numeric

32.Number of closed complaints with the outcome of referred or mad numeric

33.Number of closed complaints with the outcome of other numeric

34.Number of closed complaints with the outcome of complainant una numeric

35.Number of closed complaints with the outcome of complaint not s numeric

36.Number of closed complaints with the outcome of frivolous/ vexa numeric

37.Number of closed complaints with the outcome of insufficient in numeric

38.Number of closed complaints with the outcome of withdrawn by co numeric

39.Complaint still open at time of end of financial year reporting numeric

40.Outcome of finalised complaints resulting in further action numeric

41.Outcome of finalised complaints not resulting in further action numeric

Additional Information