QCS Client Complaints Data
datastore ActiveQCS Client Complaints data from 2017-18 to 2023-24 financial years.
Data Dictionary
| Column | Type | Label | Description |
|---|---|---|---|
| Financial Year | text | ||
| Number of standard complaints received | numeric | ||
| Number of both standard and human rights complaints received | numeric | ||
| Number of human rights complaints received | numeric | ||
| Total number of complaints received | numeric | ||
| Total number of human rights complaints received | numeric | ||
| Number of complaints received by Operational Support (Custodial | numeric | ||
| Number of complaints received by High Risk Offender Management | numeric | ||
| Number of complaints received by Custodial Operations | numeric | ||
| Number of complaints received by Community Corrections | numeric | ||
| Number of complaints received by Specialist Operations | numeric | ||
| Number of complaints received by Office of the Commissioner | numeric | ||
| Number of complaints received by Organisational Capability | numeric | ||
| Number of complaints received by the Parole Board Secretariat | text | ||
| Number of standard complaint issues received | numeric | ||
| Number of human rights complaint issues received | numeric | ||
| Total number of complaint issues received | numeric | ||
| Number of complaint issues received about access | numeric | ||
| Number of complaint issues received about employment | numeric | ||
| Number of complaint issues received about minors | numeric | ||
| Number of complaint issues received about offender management | numeric | ||
| Number of complaint issues received about offender programs | numeric | ||
| Number of complaint issues received about offender release | numeric | ||
| Number of complaint issues received about searches | numeric | ||
| Number of complaint issues received about staff | numeric | ||
| Number of complaint issues received about visitors and liaison | numeric | ||
| Number of complaint issues received about other issues | numeric | ||
| Number of complaint issues received where no issue listed as at | numeric | ||
| Number of closed complaints with the outcome of complaint subst | numeric | ||
| Number of closed complaints with the outcome of complaint parti | numeric | ||
| Number of closed complaints with the outcome of conciliation/me | numeric | ||
| Number of closed complaints with the outcome of referred or mad | numeric | ||
| Number of closed complaints with the outcome of other | numeric | ||
| Number of closed complaints with the outcome of complainant una | numeric | ||
| Number of closed complaints with the outcome of complaint not s | numeric | ||
| Number of closed complaints with the outcome of frivolous/ vexa | numeric | ||
| Number of closed complaints with the outcome of insufficient in | numeric | ||
| Number of closed complaints with the outcome of withdrawn by co | numeric | ||
| Complaint still open at time of end of financial year reporting | numeric | ||
| Outcome of finalised complaints resulting in further action | numeric | ||
| Outcome of finalised complaints not resulting in further action | numeric |
Additional Information
| Field | Value |
|---|---|
| Data last updated | 22 November 2024 |
| Metadata last updated | 22 November 2024 |
| Created | 29 January 2024 |
| Format | CSV |
| License | Creative Commons Attribution 4.0 |
| Size | 3.1 KiB |
| Aligned with default data schema | FALSE |
| do not validate | True |
| Align default schema | False |
| Archiver | {'resource_timestamp': None, 'status_id': 0, 'is_broken': False, 'reason': '', 'url_redirected_to': 'https://www.data.qld.gov.au/dataset/6b8c0abf-2427-49d7-88f1-49e20f098dd2/resource/83b3497b-7afd-41b7-8194-2845c73060d8/download/client_complaints_data.csv', 'cache_filepath': 'resources/83b3497b-7afd-41b7-8194-2845c73060d8/client_complaints_data.csv', 'cache_url': 'https://www.data.qld.gov.au/dataset/6b8c0abf-2427-49d7-88f1-49e20f098dd2/resource/83b3497b-7afd-41b7-8194-2845c73060d8/download/client_complaints_data.csv', 'size': 3210, 'mimetype': 'text/csv', 'hash': '"95b5618867c204d9741e7b75339e5a62"', 'etag': None, 'last_modified': None, 'first_failure': None, 'last_success': '2024-01-29T06:07:05.290390', 'failure_count': 0, 'created': '2024-01-29T06:07:03.922420', 'updated': '2024-01-29T06:07:05.290390', 'status': 'Archived successfully', 'is_broken_printable': 'Downloaded OK'} |
| Ckan url | https://www.data.qld.gov.au |
| Datastore active | True |
| Datastore contains all records of source file | True |
| Has views | True |
| Hash | b3fff80337b3ff4cd9779bdcb4ec801d |
| Id | 83b3497b-7afd-41b7-8194-2845c73060d8 |
| Ignore hash | False |
| Mimetype | text/csv |
| Nature of change | add-new-time-series |
| Original url | https://www.data.qld.gov.au/dataset/6b8c0abf-2427-49d7-88f1-49e20f098dd2/resource/83b3497b-7afd-41b7-8194-2845c73060d8/download/opd_complaints_file-v2.csv |
| Package id | 6b8c0abf-2427-49d7-88f1-49e20f098dd2 |
| Position | 0 |
| Qa | {'resource_timestamp': None, 'archival_timestamp': '2024-01-29T06:07:05.290390', 'openness_score': 3, 'openness_score_reason': 'Content of file appeared to be format "CSV" which receives openness score: 3.', 'format': 'CSV', 'created': '2024-11-22T05:22:23.546685', 'updated': '2024-11-22T05:38:56.901406'} |
| Resource id | 83b3497b-7afd-41b7-8194-2845c73060d8 |
| Set url type | False |
| Size | 3.1 KiB |
| State | active |
| Task created | 2024-11-22 05:38:41.856877 |
| Update frequency | annually |
| Update frequency days | {"monthly": 30, "quarterly": 91, "half-yearly": 182, "annually": 365, "biennially": 730, "quadrennially": 1460} |
| Url type | upload |
Data usability rating
:
Contains open format machine-readable open data.
Link is ok
Link checked: 29 January 2024
Link checked: 29 January 2024