Contract Area - Whitsundays (Airlie Beach and Proserpine)
Operator - Whitsunday Transit

Contract Area - Bowen
Operator - Bowen Transit
Dead Head: Patronage for Dead Head is due to the driver not operating new generation ticketing system properly.

Contract Area - Cairns
Operator - Kinetic
Note: Kinetic purchased Transit Australia Group (TAG) in April 2019. 

Contract Area - Bundaberg
Operator - Duffy's Bundaberg

Contract Area - Bundaberg
Operator - Stewart & Sons
Note: Patronage for 2018/19 was 6310, only including up to April 2019.

Contract Area - Gladstone
Operator - CDC Queensland
Note: Operator formerly known as Buslink. 

Contract Area - Sunshine Coast Hinterland
Operator - Glasshouse Country Coaches
Route 1: 2018/2019 patronage, 14154 only includes Jul 19 - Nov 19 Patronage

Contract Area - Innisfail
Operator - Trans North
Note: 2019/20 school patronage increased due to improved data from the Next Generation Ticketing trial (started October 2019) that now captures and includes STAS eligible students.

Contract Area - Mackay
Operator - Mackay Transit
Note: 2016/2017 urban routes were renumbered. 

Contract Area - North Stradbroke
Operator - Stradbroke Island Buses

Contract Area - Toowoomba
Operator - Bus QLD
Note: 2016/2017 urban routes were renumbered. 

Contract Area - Townsville & Magnetic Island
Operator - Kinetic
Note: Operator previously known as Transit Australia Group 'TAG'. 

Contract Area - Warwick
Operator - Haidleys Panoramic Coaches

Contract Area - Maryborough & Hervey Bay
Operator - Wide Bay Transit
Note: Patronage of Dead Head is generated due to the driver not operating new generation ticketing properly. From FY18/19, total patronage of 1VG and 1VS is included in "Cash Vs Ticket Variance".

Summary
Overall patronage in all contract areas has dropped due to the impacts of COVID-19 on passenger transport in the last quarter of 2019/20.